Customer Service Jobs in Buffalo, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Customer Service Representative position offers an opportunity to begin a career at Independent Health....
Showroom Customer Service Representative
- Depew, NY (9 miles from Buffalo, NY)
- 4 days ago
- Depew, NY (9 miles from Buffalo, NY)
- 4 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
This role provides guidance and advice to less experienced Customer Service Representatives....
Must have good customer service skills both over the phone and in person....
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Part time Customer Service Associate
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 12 days ago
- Niagara Falls, NY (15 miles from Buffalo, NY)
- 12 days ago
service, or sales environment Proven sales track record and results driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer...
Personal Lines - Customer Service
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 13 days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 13 days ago
service and procedures Education NY State PC or BR license or Personal Lines Insurance license Experience Hands on insurance agency customer experience Excellent work ethic, documentation and communication...
Medical Equipment Customer Service Representative
- Amherst, NY (10 miles from Buffalo, NY)
- 13 days ago
- Amherst, NY (10 miles from Buffalo, NY)
- 13 days ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Williamsville, NY (10 miles from Buffalo, NY)
- 18 days ago
- Williamsville, NY (10 miles from Buffalo, NY)
- 18 days ago
Customer Service Representative Buffalo, NY area ***HIRING ASAP*** POSITION STARTING 4/22 - OFFERS WILL BE EXTENDED NO LATER THAN 4/15 3 week training period M-F 8:30am-5pm after training, shift will...
Customer Service Representative
- Getzville, NY (11 miles from Buffalo, NY)
- 20 days ago
- Getzville, NY (11 miles from Buffalo, NY)
- 20 days ago
We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Lockport, NY (21 miles from Buffalo, NY)
- 22 days ago
- Lockport, NY (21 miles from Buffalo, NY)
- 22 days ago
Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....
Customer Service Representative
- Tonawanda, NY (6 miles from Buffalo, NY)
- 27 days ago
- Tonawanda, NY (6 miles from Buffalo, NY)
- 27 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Retail Customer Service Associate
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 30+ days ago
- Cheektowaga, NY (3 miles from Buffalo, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Customer Service Representative
- Depew, NY (9 miles from Buffalo, NY)
- 45+ days ago
- Depew, NY (9 miles from Buffalo, NY)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
service....
Demographic Data for Buffalo, NY
Moving to Buffalo, NY? Find some basic demographic data about Buffalo, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Buffalo, NY
Highest Education Level
Customer Services in Buffalo, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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