Customer Service Jobs in Saint Louis, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Insurance Assistant, Commercial
- Liberty Mutual Insurance
- Columbia, IL (12 miles from Saint Louis, MO)
- 2 days ago
- Liberty Mutual Insurance
- Columbia, IL (12 miles from Saint Louis, MO)
- 2 days ago
If you're passionate about delivering exceptional customer service in a fast-paced remote environment, this is the opportunity for you!...
Remote WorkUnderstands operational procedures and deters acts of dishonesty within established customer service guidelines....
Hybrid Customer Service Representative
- Earth City, MO (18 miles from Saint Louis, MO)
- 1 day ago
- Earth City, MO (18 miles from Saint Louis, MO)
- 1 day ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Brentwood, MO (8 miles from Saint Louis, MO)
- 4 days ago
- Brentwood, MO (8 miles from Saint Louis, MO)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Maplewood, MO (7 miles from Saint Louis, MO)
- 4 days ago
- Maplewood, MO (7 miles from Saint Louis, MO)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Saint Louis, MO
- 16 days ago
- Saint Louis, MO
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Earth City, MO (18 miles from Saint Louis, MO)
- 20 days ago
- Earth City, MO (18 miles from Saint Louis, MO)
- 20 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Remote Bilingual Customer Service Representative
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 27 days ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 27 days ago
Proven experience in customer service or support roles....
Remote WorkCustomer Service Representative
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 30+ days ago
- Bridgeton, MO (15 miles from Saint Louis, MO)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 30+ days ago
- Saint Peters, MO (19 miles from Saint Louis, MO)
- 30+ days ago
is seeking talent to join its growing Customer Service team....
Retail Customer Service Representative/Cashier
- Brentwood, MO (8 miles from Saint Louis, MO)
- 45+ days ago
- Brentwood, MO (8 miles from Saint Louis, MO)
- 45+ days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Louis, MO
Highest Education Level
Customer Services in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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