Customer Service Jobs in Saint Louis, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs
Liberty Mutual Insurance

Customer Service Insurance Assistant, Commercial

If you're passionate about delivering exceptional customer service in a fast-paced remote environment, this is the opportunity for you!...

Remote Work

Loss Prevention Customer Service Associate

  • Saint Louis, MO
  • moments ago
  • Saint Louis, MO
  • moments ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Hybrid Customer Service Representative

  • Earth City, MO (18 miles from Saint Louis, MO)
  • 1 day ago
  • Earth City, MO (18 miles from Saint Louis, MO)
  • 1 day ago

HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...

LP Customer service associate

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate

  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 4 days ago
  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

LP Customer service associate

  • Maplewood, MO (7 miles from Saint Louis, MO)
  • 4 days ago
  • Maplewood, MO (7 miles from Saint Louis, MO)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Saint Louis, MO
  • 16 days ago
  • Saint Louis, MO
  • 16 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Saint Louis, MO
  • 17 days ago
  • Saint Louis, MO
  • 17 days ago

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Earth City, MO (18 miles from Saint Louis, MO)
  • 20 days ago
  • Earth City, MO (18 miles from Saint Louis, MO)
  • 20 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Saint Louis, MO
  • 25 days ago
  • Saint Louis, MO
  • 25 days ago

Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....

Remote Bilingual Customer Service Representative

  • Maryland Heights, MO (15 miles from Saint Louis, MO)
  • 27 days ago
  • Maryland Heights, MO (15 miles from Saint Louis, MO)
  • 27 days ago

Proven experience in customer service or support roles....

Remote Work

Customer Service Representative

  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 30+ days ago
  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 30+ days ago

Experience in customer service, retail, or sales preferred....

Customer Service Representative

  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 30+ days ago
  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 30+ days ago

is seeking talent to join its growing Customer Service team....

Retail Customer Service Representative/Cashier

  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 45+ days ago
  • Brentwood, MO (8 miles from Saint Louis, MO)
  • 45+ days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

  • Saint Louis, MO
  • 45+ days ago
  • Saint Louis, MO
  • 45+ days ago

Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....

Demographic Data for Saint Louis, MO

Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.


Local
National
908,289
28,753
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Saint Louis, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Saint Louis, MO offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Louis, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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