Customer Service Jobs in Fairview Heights, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I - OFMD
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 23 hours ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 23 hours ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 1 day ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 1 day ago
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
Spanish Bilingual Remote Customer Service Representative
- Waterloo, IL (21 miles from Fairview Heights, IL)
- 2 days ago
- Waterloo, IL (21 miles from Fairview Heights, IL)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (17 miles from Fairview Heights, IL)
- 5 days ago
- University City, MO (17 miles from Fairview Heights, IL)
- 5 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 6 days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 6 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Customer Service Representative
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 20 days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 20 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Banking Customer Service Representative (On-Site)
- Arnold, MO (24 miles from Fairview Heights, IL)
- 30+ days ago
- Arnold, MO (24 miles from Fairview Heights, IL)
- 30+ days ago
Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
Loss Prevention Customer Service Associate
- Brentwood, MO (18 miles from Fairview Heights, IL)
- 30+ days ago
- Brentwood, MO (18 miles from Fairview Heights, IL)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Part-time PRN
- Belleville, IL (9 miles from Fairview Heights, IL)
- 45+ days ago
- Belleville, IL (9 miles from Fairview Heights, IL)
- 45+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Bilingual Customer Service Representative - Contact Center
- Belleville, IL (9 miles from Fairview Heights, IL)
- 45+ days ago
- Belleville, IL (9 miles from Fairview Heights, IL)
- 45+ days ago
The primary responsibility of the Customer Service Representative is to provide customer service support in English and Spanish to customers through phone, email, and chat in a contact center setting...
Customer Service Representative - PT
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
service....
Loss Prevention Customer Service Associate
- Overland, MO (20 miles from Fairview Heights, IL)
- 60+ days ago
- Overland, MO (20 miles from Fairview Heights, IL)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Clayton, MO (17 miles from Fairview Heights, IL)
- 90+ days ago
- Clayton, MO (17 miles from Fairview Heights, IL)
- 90+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Demographic Data for Fairview Heights, IL
Moving to Fairview Heights, IL? Find some basic demographic data about Fairview Heights, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairview Heights, IL
Highest Education Level
Customer Services in Fairview Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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