Customer Service Jobs in Missouri
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative **Sr....
Remote WorkInsurance Customer Service Representative (experience preferred)
- Saint Louis, MO
- 9 hours ago
- Saint Louis, MO
- 9 hours ago
Customer Service professional to join our growing team....
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Insurance Customer Service Representative (Fully Remote)
- Saint Louis, MO
- 3 days ago
- Saint Louis, MO
- 3 days ago
You must be licensed to in Property & Casualty insurance in Missouri....
Remote WorkCustomer Service Representative (Job #: 041625)
- Saint Louis, MO
- 3 days ago
- Saint Louis, MO
- 3 days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
service experience working with health insurance and/or Medicare/DME claims. 1 or more years of customer service experience with direct contact with customers via telephone Preferred Qualifications...
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkYou will support our Property & Casualty insurance team in delivering exceptional service every day....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO
- 6 days ago
- Saint Louis, MO
- 6 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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