Customer Service Jobs in Missouri

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 70 Jobs

Customer Service Associate

  • Kansas City, MO
  • 14 hours ago
  • Kansas City, MO
  • 14 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Independence, MO
  • 23 hours ago
  • Independence, MO
  • 23 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative - PT

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

service....

Remote Customer Service Representative

  • MO
  • 3 days ago
  • MO
  • 3 days ago

_ Our company is currently hiring **Remote Customer Service Representative** $14.00 HR **_Great Benefitsand Incentives_** **_Paid Training!...

Remote Work

Loss Prevention Customer Service Associate

  • Kansas City, MO
  • 4 days ago
  • Kansas City, MO
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Saint Joseph, MO
  • 5 days ago
  • Saint Joseph, MO
  • 5 days ago

leader in customer service and experience one interaction at a time....

Remote Customer Service Representative

  • Fort Leonard Wood, MO
  • 5 days ago
  • Fort Leonard Wood, MO
  • 5 days ago

$14.00 Per Hour Position range in Missouri $16.61 - $23.20 Per hour Remote Customer Service Representative MCI Occupation: Customer Service Representatives Location: Fort Leonard Wood, MO - 65473 Positions...

Remote Customer Service Representative

  • Whiteman Air Force Base, MO
  • 5 days ago
  • Whiteman Air Force Base, MO
  • 5 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Arnold, MO
  • 5 days ago
  • Arnold, MO
  • 5 days ago

This individual will manage ongoing relationships with existing clients, provide top-tier customer service, and support the daily operations of the agency....

Loss Prevention Customer Service Associate

  • Overland, MO
  • 6 days ago
  • Overland, MO
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Sedalia, MO
  • 7 days ago
  • Sedalia, MO
  • 7 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative Bilingual

  • Saint Joseph, MO
  • 10 days ago
  • Saint Joseph, MO
  • 10 days ago

leader in customer service and experience one interaction at a time....

We want you to join our team as a Customer Service Representative....

Main Store: Customer Service Associate $15-Must be 21+

  • Fort Leonard Wood, MO
  • 11 days ago
  • Fort Leonard Wood, MO
  • 11 days ago

Main Store: Customer Service Associate $15-Must be 21+ United States - Missouri - Fort Leonard Wood Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service Expert...

Customer Service Representative

  • Columbia, MO
  • 11 days ago
  • Columbia, MO
  • 11 days ago

Customer Services Representative $18.83 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location...

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »