Customer Service Jobs in Missouri
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Experience in customer service, retail, or sales preferred....
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Customer Service Representative II - Anesthesiology Washington University in St. Louis
- Saint Louis, MO
- 20 hours ago
- Saint Louis, MO
- 20 hours ago
Provide customer service support for clients, faculty and staff....
Customer Service Representative II - Anesthesiology
- Saint Louis, MO
- 2 days ago
- Saint Louis, MO
- 2 days ago
Provide customer service support for clients, faculty and staff....
Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service....
Remote Work$39k Per Year Customer Service Representative State of Missouri - Department of Labor and Industrial Relations Location: Jefferson City, MO - 65101 Positions available: 1 Job #: jo_......
Apply now for this Retail Customer Service Representative role in Springfield, OR'or contact us to learn more!...
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 232 Shirley Dr, Cape Girardeau,...
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote WorkWe love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Extensive customer service to field management, Team Members, providers, etc., providing referrals to other resources such as claim administrator....
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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