Customer Service Jobs in Missouri

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 66 Jobs

Customer Service Representative

  • MO
  • 10 hours ago
  • MO
  • 10 hours ago

Experience in customer service, retail, or sales preferred....

Customer Service Representative

  • Saint Charles, MO
  • 11 hours ago
  • Saint Charles, MO
  • 11 hours ago

service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...

Provide customer service support for clients, faculty and staff....

Customer Service Representative II - Anesthesiology

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Provide customer service support for clients, faculty and staff....

Customer Service Associate

  • Kansas City, MO
  • 5 days ago
  • Kansas City, MO
  • 5 days ago

Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service....

Remote Work

Customer Service Representative

  • Jefferson City, MO
  • 5 days ago
  • Jefferson City, MO
  • 5 days ago

$39k Per Year Customer Service Representative State of Missouri - Department of Labor and Industrial Relations Location: Jefferson City, MO - 65101 Positions available: 1 Job #: jo_......

Retail Customer Service Representative

  • Springfield, MO
  • 5 days ago
  • Springfield, MO
  • 5 days ago

Apply now for this Retail Customer Service Representative role in Springfield, OR'or contact us to learn more!...

Customer Service Representative - Part-time PRN

  • Hillsboro, MO
  • 6 days ago
  • Hillsboro, MO
  • 6 days ago

Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....

Customer Service Representative

  • Chesterfield, MO
  • 9 days ago
  • Chesterfield, MO
  • 9 days ago

Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....

Retail Customer Service Associate

  • Independence, MO
  • 10 days ago
  • Independence, MO
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Retail Customer Service Associate

  • Cape Girardeau, MO
  • 10 days ago
  • Cape Girardeau, MO
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 232 Shirley Dr, Cape Girardeau,...

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Bilingual Customer Service Representative

  • Saint Joseph, MO
  • 10 days ago
  • Saint Joseph, MO
  • 10 days ago

We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service....

Customer Service Representative

  • Arnold, MO
  • 12 days ago
  • Arnold, MO
  • 12 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Team Member Injury & Customer Service Rep I

  • Springfield, MO
  • 13 days ago
  • Springfield, MO
  • 13 days ago

Extensive customer service to field management, Team Members, providers, etc., providing referrals to other resources such as claim administrator....

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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