Customer Service Jobs in Missouri
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Saint Louis, MO
- 11 hours ago
- Saint Louis, MO
- 11 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- Springfield, MO
- 5 days ago
- Springfield, MO
- 5 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Customer Service Representative Provide accurate information to customers regarding production, receipts, and shipments of materials....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
This position supports customer service for mortgage customers....
Remote WorkMedical Equipment Customer Service Representative
- Saint Louis, MO
- 16 days ago
- Saint Louis, MO
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....
Commercial Lines Customer Service Representative (54413)
- Washington, MO
- 24 days ago
- Washington, MO
- 24 days ago
Make a Positive Impact First State Insurance Agency is looking for a motivated candidate with a strong customer service focus to fill the role of Commercial Lines Customer Service Representative....
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »