Customer Service Jobs in Missouri

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 69 Jobs

Customer Service Representative

  • Springfield, MO
  • 90+ days ago
  • Springfield, MO
  • 90+ days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Jefferson City, MO
  • 6 hours ago
  • Jefferson City, MO
  • 6 hours ago

Customer Service Representative **Sr....

Remote Work

Insurance Customer Service Representative (experience preferred)

  • Saint Louis, MO
  • 9 hours ago
  • Saint Louis, MO
  • 9 hours ago

Customer Service professional to join our growing team....

Retail Customer Service Representative/Cashier

  • Brentwood, MO
  • 1 day ago
  • Brentwood, MO
  • 1 day ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

  • Florissant, MO
  • 1 day ago
  • Florissant, MO
  • 1 day ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Insurance Customer Service Representative (Fully Remote)

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

You must be licensed to in Property & Casualty insurance in Missouri....

Remote Work

Customer Service Representative (Job #: 041625)

  • Saint Louis, MO
  • 3 days ago
  • Saint Louis, MO
  • 3 days ago

Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....

Retail Customer Service Associate

  • Independence, MO
  • 4 days ago
  • Independence, MO
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Medicare Customer Service Rep II

  • Kansas City, MO
  • 5 days ago
  • Kansas City, MO
  • 5 days ago

service experience working with health insurance and/or Medicare/DME claims. 1 or more years of customer service experience with direct contact with customers via telephone Preferred Qualifications...

Remote Customer Service Representative

  • Missouri City, MO
  • 6 days ago
  • Missouri City, MO
  • 6 days ago

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....

Remote Work

Customer Service Representative

  • Kennett, MO
  • 6 days ago
  • Kennett, MO
  • 6 days ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Customer Service Representative

  • Branson, MO
  • 6 days ago
  • Branson, MO
  • 6 days ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Customer Service Representative I - OFMD Washington University in St. Louis

  • Saint Louis, MO
  • 6 days ago
  • Saint Louis, MO
  • 6 days ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...

Customer Service Representative

  • Buffalo, MO
  • 7 days ago
  • Buffalo, MO
  • 7 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Service Representative I - OFMD

  • Saint Louis, MO
  • 7 days ago
  • Saint Louis, MO
  • 7 days ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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