Customer Service Jobs in Windsor Locks, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Driver / customer service representative

Join Our Team as a Driver / Customer Service Representative! Are you looking for a dynamic role that combines customer service with driving? Look no further!...

Horton International, LLC

Licensed Customer Care Consultant ( Hybrid )

& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...

Loss Prevention Customer Service Associate (Tactical)

  • Chicopee, MA (16 miles from Windsor Locks, CT)
  • 3 days ago
  • Chicopee, MA (16 miles from Windsor Locks, CT)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - HCB Ops - Hybrid, Hartford CT

  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 10 days ago
  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 10 days ago

Position Summary Customer Service Representative is the face of Aetna and impacts members' service experi ence by manner of how customer service inquiries and problems via telephone, internet or written...

Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate

  • West Springfield, MA (14 miles from Windsor Locks, CT)
  • 16 days ago
  • West Springfield, MA (14 miles from Windsor Locks, CT)
  • 16 days ago

Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) West Springfield, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Customer Service Representative Customer Service Representative

  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 16 days ago
  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 16 days ago

Provide Exceptional Customer Service experience to our policyholders in every interaction....

Remote Work

Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)

  • Wethersfield, CT (15 miles from Windsor Locks, CT)
  • 26 days ago
  • Wethersfield, CT (15 miles from Windsor Locks, CT)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Newington, CT (16 miles from Windsor Locks, CT)
  • 29 days ago
  • Newington, CT (16 miles from Windsor Locks, CT)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Customer Service Associate

  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 30+ days ago
  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 30+ days ago

service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...

Customer Service Representative

  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 30+ days ago
  • Hartford, CT (9 miles from Windsor Locks, CT)
  • 30+ days ago

Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....

Loss Prevention Customer Service Associate

  • West Springfield, MA (14 miles from Windsor Locks, CT)
  • 45+ days ago
  • West Springfield, MA (14 miles from Windsor Locks, CT)
  • 45+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Bloomfield, CT (6 miles from Windsor Locks, CT)
  • 45+ days ago
  • Bloomfield, CT (6 miles from Windsor Locks, CT)
  • 45+ days ago

SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (15 miles from Windsor Locks, CT)
  • 90+ days ago
  • Wethersfield, CT (15 miles from Windsor Locks, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate, InMotion

  • Windsor Locks, CT
  • 90+ days ago
  • Windsor Locks, CT
  • 90+ days ago

The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • West Hartford, CT (12 miles from Windsor Locks, CT)
  • 90+ days ago
  • West Hartford, CT (12 miles from Windsor Locks, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Windsor Locks, CT

Moving to Windsor Locks, CT? Find some basic demographic data about Windsor Locks, CT below.


Local
National
12,613
368
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Windsor Locks, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Windsor Locks, CT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Windsor Locks, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »