Customer Service Jobs in Connecticut
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT
- 1 day ago
- Hartford, CT
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As a Customer Service Representative your primary role is to provide support and an effortless experience to policyholders....
Remote WorkDeliver superior customer service and communicate effectively with various stakeholders, including physicians, sales representatives, payer representatives, and utilization reviewers....
Job Title: Customer Service Rep II Job ID: 19487 Location: Connecticut - Remote Duration: 24 months Pay Rate: $20.00 to $25.00/hr. on W2 The Prior Authorization Representative is responsible for verifying...
Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Customer Service Representative Team Lead - National Remote
- Hartford, CT
- 12 days ago
- Hartford, CT
- 12 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkSenior Customer Service Representative - National Remote
- Hartford, CT
- 18 days ago
- Hartford, CT
- 18 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote WorkThe Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT
- 27 days ago
- West Hartford, CT
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As the name suggests, your main priority is to provide great customer service....
Performs other customer-service related duties as requested by supervisor....
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Connecticut
Highest Education Level
Customer Services in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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