Customer Service Jobs in Connecticut
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT
- 7 days ago
- Horton International, LLC
- Farmington, CT
- 7 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT
- 21 hours ago
- Bloomfield, CT
- 21 hours ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote WorkCustomer Service Representative - HCB Ops - Hybrid, Hartford CT
- Hartford, CT
- 1 day ago
- Hartford, CT
- 1 day ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experi ence by manner of how customer service inquiries and problems via telephone, internet or written...
Provide superior customer service and communication with various stakeholders, including physicians, sales representatives, payer representatives, and utilization reviewers....
Loss Prevention Customer service Associate Loss Prevention Customer service Associate
- East Haven, CT
- 7 days ago
- East Haven, CT
- 7 days ago
Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Customer Service Representative Customer Service Representative
- Hartford, CT
- 7 days ago
- Hartford, CT
- 7 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Remote Work- Norwalk, CT
- 7 days ago
- Norwalk, CT
- 7 days ago
Loss Prevention Customer Service Associate II (Tactical) TJX Companies 3.5 ( ) Norwalk, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Service Representative - State Farm Agent Team Member
- Stratford, CT
- 11 days ago
- Stratford, CT
- 11 days ago
Previous customer service experience preferred. #J-18808-Ljbffr...
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT
- 18 days ago
- Wethersfield, CT
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Loss Prevention Customer Service Associate II (Tactical)
- Norwalk, CT
- 30+ days ago
- Norwalk, CT
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Connecticut
Highest Education Level
Customer Services in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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