Customer Service Jobs in Waterbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT (16 miles from Waterbury, CT)
- 15 days ago
- Horton International, LLC
- Farmington, CT (16 miles from Waterbury, CT)
- 15 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
Loss Prevention Customer service Associate Loss Prevention Customer service Associate
- East Haven, CT (21 miles from Waterbury, CT)
- 16 days ago
- East Haven, CT (21 miles from Waterbury, CT)
- 16 days ago
Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Customer Service Representative - State Farm Agent Team Member
- Stratford, CT (22 miles from Waterbury, CT)
- 19 days ago
- Stratford, CT (22 miles from Waterbury, CT)
- 19 days ago
Previous customer service experience preferred. #J-18808-Ljbffr...
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (22 miles from Waterbury, CT)
- 27 days ago
- Wethersfield, CT (22 miles from Waterbury, CT)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Newington, CT (18 miles from Waterbury, CT)
- 30+ days ago
- Newington, CT (18 miles from Waterbury, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Loss Prevention Customer service Associate
- East Haven, CT (21 miles from Waterbury, CT)
- 30+ days ago
- East Haven, CT (21 miles from Waterbury, CT)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- West Hartford, CT (20 miles from Waterbury, CT)
- 30+ days ago
- West Hartford, CT (20 miles from Waterbury, CT)
- 30+ days ago
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
- Milford, CT (24 miles from Waterbury, CT)
- 45+ days ago
- Milford, CT (24 miles from Waterbury, CT)
- 45+ days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Representative
- Branford, CT (23 miles from Waterbury, CT)
- 45+ days ago
- Branford, CT (23 miles from Waterbury, CT)
- 45+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Lab Customer Service Representative
- New Haven, CT (18 miles from Waterbury, CT)
- 45+ days ago
- New Haven, CT (18 miles from Waterbury, CT)
- 45+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (22 miles from Waterbury, CT)
- 90+ days ago
- Wethersfield, CT (22 miles from Waterbury, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (20 miles from Waterbury, CT)
- 90+ days ago
- West Hartford, CT (20 miles from Waterbury, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hamden, CT (14 miles from Waterbury, CT)
- 90+ days ago
- Hamden, CT (14 miles from Waterbury, CT)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Southington, CT (9 miles from Waterbury, CT)
- 90+ days ago
- Southington, CT (9 miles from Waterbury, CT)
- 90+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waterbury, CT
Highest Education Level
Customer Services in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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