Customer Service Jobs in Waterbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hamden, CT (14 miles from Waterbury, CT)
- 10 days ago
- Hamden, CT (14 miles from Waterbury, CT)
- 10 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (22 miles from Waterbury, CT)
- 12 days ago
- Wethersfield, CT (22 miles from Waterbury, CT)
- 12 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (22 miles from Waterbury, CT)
- 15 days ago
- Wethersfield, CT (22 miles from Waterbury, CT)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Monroe, CT (17 miles from Waterbury, CT)
- 30+ days ago
- Monroe, CT (17 miles from Waterbury, CT)
- 30+ days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Associate
- Newington, CT (18 miles from Waterbury, CT)
- 45+ days ago
- Newington, CT (18 miles from Waterbury, CT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (20 miles from Waterbury, CT)
- 45+ days ago
- West Hartford, CT (20 miles from Waterbury, CT)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Simsbury, CT (24 miles from Waterbury, CT)
- 60+ days ago
- Simsbury, CT (24 miles from Waterbury, CT)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Service Coordinator/Customer Service Representative
- Bethel, CT (21 miles from Waterbury, CT)
- 90+ days ago
- Bethel, CT (21 miles from Waterbury, CT)
- 90+ days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Customer Service Representative
- Southington, CT (9 miles from Waterbury, CT)
- 60+ days ago
- Southington, CT (9 miles from Waterbury, CT)
- 60+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- Hamden, CT (14 miles from Waterbury, CT)
- 60+ days ago
- Hamden, CT (14 miles from Waterbury, CT)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waterbury, CT
Highest Education Level
Customer Services in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »