Customer Service Jobs in Danbury, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Fishkill, NY (24 miles from Danbury, CT)
- 7 days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
- Milford, CT (24 miles from Danbury, CT)
- 11 days ago
- Milford, CT (24 miles from Danbury, CT)
- 11 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Patient Customer Service Representative/Aide
- Fishkill, NY (24 miles from Danbury, CT)
- 14 days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 14 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
- Monroe, CT (12 miles from Danbury, CT)
- 15 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 15 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Representative I
- Orange, CT (23 miles from Danbury, CT)
- 18 days ago
- Orange, CT (23 miles from Danbury, CT)
- 18 days ago
Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....
Loss Prevention Customer Service Associate 2
- Stamford, CT (22 miles from Danbury, CT)
- 27 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Stamford, CT (22 miles from Danbury, CT)
- 30+ days ago
- Stamford, CT (22 miles from Danbury, CT)
- 30+ days ago
for an experienced Customer Service Rep for our Stamford client....
- Norwalk, CT (17 miles from Danbury, CT)
- 30+ days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
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Salary for Customer Service Jobs in Danbury, CT
Highest Education Level
Customer Services in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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