Customer Service Jobs in Wallingford, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- New Haven, CT (11 miles from Wallingford, CT)
- 3 days ago
- New Haven, CT (11 miles from Wallingford, CT)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Newington, CT (16 miles from Wallingford, CT)
- 4 days ago
- Newington, CT (16 miles from Wallingford, CT)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Licensed Senior Customer Service Representative - National Remote
- Hartford, CT (23 miles from Wallingford, CT)
- 5 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 5 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkCall Center Customer Service Rep
- New Haven, CT (11 miles from Wallingford, CT)
- 5 days ago
- New Haven, CT (11 miles from Wallingford, CT)
- 5 days ago
Excellent customer service skills with the ability to communicate effectively and in a confidential manner....
Senior Customer Service Representative - Farmington, CT
- Farmington, CT (18 miles from Wallingford, CT)
- 5 days ago
- Farmington, CT (18 miles from Wallingford, CT)
- 5 days ago
The ideal candidate will have experience in customer service and preferably experience working over the phone. They need to be confident with multi-tasking....
Customer Service Representative
- Hartford, CT (23 miles from Wallingford, CT)
- 5 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 5 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
Loss Prevention Customer Service Associate
- Hamden, CT (8 miles from Wallingford, CT)
- 6 days ago
- Hamden, CT (8 miles from Wallingford, CT)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - National Remote
- Hartford, CT (23 miles from Wallingford, CT)
- 13 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 13 days ago
.** **SM** As a divvyDOSE **Customer Service Representative**, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....
Remote WorkUniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (18 miles from Wallingford, CT)
- 26 days ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- 26 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative
- East Hartford, CT (24 miles from Wallingford, CT)
- 27 days ago
- East Hartford, CT (24 miles from Wallingford, CT)
- 27 days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (18 miles from Wallingford, CT)
- 29 days ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Representative, Customer Service - Insurance Verification
- Hartford, CT (23 miles from Wallingford, CT)
- 30+ days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 30+ days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Rep - East Hartford, CT
- East Hartford, CT (24 miles from Wallingford, CT)
- 30+ days ago
- East Hartford, CT (24 miles from Wallingford, CT)
- 30+ days ago
Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
- Monroe, CT (23 miles from Wallingford, CT)
- 45+ days ago
- Monroe, CT (23 miles from Wallingford, CT)
- 45+ days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (20 miles from Wallingford, CT)
- 60+ days ago
- West Hartford, CT (20 miles from Wallingford, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wallingford, CT
Moving to Wallingford, CT? Find some basic demographic data about Wallingford, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wallingford, CT
Highest Education Level
Customer Services in Wallingford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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