Customer Service Jobs in Plymouth, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT (12 miles from Plymouth, CT)
- 7 days ago
- Horton International, LLC
- Farmington, CT (12 miles from Plymouth, CT)
- 7 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
Customer Service Representative
- Hartford, CT (21 miles from Plymouth, CT)
- 20 hours ago
- Hartford, CT (21 miles from Plymouth, CT)
- 20 hours ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Customer Service Representative
- Hartford, CT (21 miles from Plymouth, CT)
- 4 days ago
- Hartford, CT (21 miles from Plymouth, CT)
- 4 days ago
Customer Service Representative **Sr....
Remote Work- Monroe, CT (23 miles from Plymouth, CT)
- 16 days ago
- Monroe, CT (23 miles from Plymouth, CT)
- 16 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Lab Customer Service Representative
- New Haven, CT (24 miles from Plymouth, CT)
- 18 days ago
- New Haven, CT (24 miles from Plymouth, CT)
- 18 days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- New Haven, CT (24 miles from Plymouth, CT)
- 19 days ago
- New Haven, CT (24 miles from Plymouth, CT)
- 19 days ago
Performs other customer-service related duties as requested by supervisor....
Overnight Customer Service Rep
- Hartford, CT (21 miles from Plymouth, CT)
- 19 days ago
- Hartford, CT (21 miles from Plymouth, CT)
- 19 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bloomfield, CT (20 miles from Plymouth, CT)
- 20 days ago
- Bloomfield, CT (20 miles from Plymouth, CT)
- 20 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Hartford, CT (21 miles from Plymouth, CT)
- 22 days ago
- Hartford, CT (21 miles from Plymouth, CT)
- 22 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (21 miles from Plymouth, CT)
- 30+ days ago
- Hartford, CT (21 miles from Plymouth, CT)
- 30+ days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Insurance Customer Service Representative
- New Haven, CT (24 miles from Plymouth, CT)
- 30+ days ago
- New Haven, CT (24 miles from Plymouth, CT)
- 30+ days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (21 miles from Plymouth, CT)
- 30+ days ago
- Hartford, CT (21 miles from Plymouth, CT)
- 30+ days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Retail Customer Service Associate
- Newington, CT (16 miles from Plymouth, CT)
- 45+ days ago
- Newington, CT (16 miles from Plymouth, CT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (20 miles from Plymouth, CT)
- 60+ days ago
- Wethersfield, CT (20 miles from Plymouth, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (16 miles from Plymouth, CT)
- 90+ days ago
- West Hartford, CT (16 miles from Plymouth, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Plymouth, CT
Moving to Plymouth, CT? Find some basic demographic data about Plymouth, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plymouth, CT
Highest Education Level
Customer Services in Plymouth, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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