Customer Service Jobs in North Haven, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs
Horton International, LLC

Licensed Customer Care Consultant ( Hybrid )

& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...

Loss Prevention Customer service Associate Loss Prevention Customer service Associate

  • East Haven, CT (6 miles from North Haven, CT)
  • 16 days ago
  • East Haven, CT (6 miles from North Haven, CT)
  • 16 days ago

Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Customer Service Representative - State Farm Agent Team Member

  • Stratford, CT (17 miles from North Haven, CT)
  • 19 days ago
  • Stratford, CT (17 miles from North Haven, CT)
  • 19 days ago

Previous customer service experience preferred. #J-18808-Ljbffr...

Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)

  • Wethersfield, CT (24 miles from North Haven, CT)
  • 26 days ago
  • Wethersfield, CT (24 miles from North Haven, CT)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Newington, CT (21 miles from North Haven, CT)
  • 29 days ago
  • Newington, CT (21 miles from North Haven, CT)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Loss Prevention Customer service Associate

  • East Haven, CT (6 miles from North Haven, CT)
  • 30+ days ago
  • East Haven, CT (6 miles from North Haven, CT)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Milford, CT (15 miles from North Haven, CT)
  • 45+ days ago
  • Milford, CT (15 miles from North Haven, CT)
  • 45+ days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative

  • Branford, CT (7 miles from North Haven, CT)
  • 45+ days ago
  • Branford, CT (7 miles from North Haven, CT)
  • 45+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Lab Customer Service Representative

  • New Haven, CT (6 miles from North Haven, CT)
  • 45+ days ago
  • New Haven, CT (6 miles from North Haven, CT)
  • 45+ days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (24 miles from North Haven, CT)
  • 90+ days ago
  • Wethersfield, CT (24 miles from North Haven, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Hamden, CT (4 miles from North Haven, CT)
  • 90+ days ago
  • Hamden, CT (4 miles from North Haven, CT)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Southington, CT (15 miles from North Haven, CT)
  • 90+ days ago
  • Southington, CT (15 miles from North Haven, CT)
  • 90+ days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Demographic Data for North Haven, CT

Moving to North Haven, CT? Find some basic demographic data about North Haven, CT below.


Local
National
24,574
960
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in North Haven, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in North Haven, CT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Haven, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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