Customer Service Jobs in Middletown, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 14 days ago
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 14 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
- Hartford, CT (16 miles from Middletown, CT)
- 2 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 2 days ago
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
Customer Service Representative
- Hartford, CT (16 miles from Middletown, CT)
- 4 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 4 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative - Remote - eviCore
- Bloomfield, CT (21 miles from Middletown, CT)
- 4 days ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 4 days ago
Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - Remote - eviCore After completion of application, be sure to complete the required assessment to continue...
Remote WorkCustomer Service Representative
- Hartford, CT (16 miles from Middletown, CT)
- 7 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 7 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Customer Service Representative
- Branford, CT (19 miles from Middletown, CT)
- 19 days ago
- Branford, CT (19 miles from Middletown, CT)
- 19 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Lab Customer Service Representative
- New Haven, CT (21 miles from Middletown, CT)
- 25 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 25 days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- New Haven, CT (21 miles from Middletown, CT)
- 26 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 26 days ago
Performs other customer-service related duties as requested by supervisor....
Overnight Customer Service Rep
- Hartford, CT (16 miles from Middletown, CT)
- 26 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 26 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bloomfield, CT (21 miles from Middletown, CT)
- 27 days ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 27 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Bolton, CT (18 miles from Middletown, CT)
- 30+ days ago
- Bolton, CT (18 miles from Middletown, CT)
- 30+ days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Insurance Customer Service Representative
- New Haven, CT (21 miles from Middletown, CT)
- 45+ days ago
- New Haven, CT (21 miles from Middletown, CT)
- 45+ days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- East Windsor, CT (24 miles from Middletown, CT)
- 45+ days ago
- East Windsor, CT (24 miles from Middletown, CT)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (10 miles from Middletown, CT)
- 60+ days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (15 miles from Middletown, CT)
- 90+ days ago
- West Hartford, CT (15 miles from Middletown, CT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, CT
Highest Education Level
Customer Services in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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