Customer Service Jobs in Middletown, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 1 day ago
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 1 day ago
& Casualty insurance license, valid in Connecticut or transferable from another state (required) 2+ years of experience in insurance customer service or sales Proven success working with multiple insurance...
Customer Service Representative
- Branford, CT (19 miles from Middletown, CT)
- 2 days ago
- Branford, CT (19 miles from Middletown, CT)
- 2 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Lab Customer Service Representative
- New Haven, CT (21 miles from Middletown, CT)
- 8 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 8 days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- New Haven, CT (21 miles from Middletown, CT)
- 9 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 9 days ago
Performs other customer-service related duties as requested by supervisor....
Overnight Customer Service Rep
- Hartford, CT (16 miles from Middletown, CT)
- 9 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 9 days ago
Good to haves: Customer service: 1 year+ *This list is not all-inclusive....
Customer Service Representative
- Bloomfield, CT (21 miles from Middletown, CT)
- 9 days ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 9 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Hartford, CT (16 miles from Middletown, CT)
- 11 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Hartford, CT (16 miles from Middletown, CT)
- 12 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 12 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Bolton, CT (18 miles from Middletown, CT)
- 15 days ago
- Bolton, CT (18 miles from Middletown, CT)
- 15 days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (16 miles from Middletown, CT)
- 20 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (10 miles from Middletown, CT)
- 23 days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (16 miles from Middletown, CT)
- 23 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Customer Service Representative
- New Haven, CT (21 miles from Middletown, CT)
- 29 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 29 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (16 miles from Middletown, CT)
- 30+ days ago
- Hartford, CT (16 miles from Middletown, CT)
- 30+ days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Retail Customer Service Associate
- Newington, CT (10 miles from Middletown, CT)
- 30+ days ago
- Newington, CT (10 miles from Middletown, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, CT
Highest Education Level
Customer Services in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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