Customer Service Jobs in Middletown, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs
Horton International, LLC

Licensed Customer Care Consultant ( Hybrid )

& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...

Customer Service Representative

  • Branford, CT (19 miles from Middletown, CT)
  • 7 days ago
  • Branford, CT (19 miles from Middletown, CT)
  • 7 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Lab Customer Service Representative

  • New Haven, CT (21 miles from Middletown, CT)
  • 13 days ago
  • New Haven, CT (21 miles from Middletown, CT)
  • 13 days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Customer Service Representative I

  • New Haven, CT (21 miles from Middletown, CT)
  • 14 days ago
  • New Haven, CT (21 miles from Middletown, CT)
  • 14 days ago

Performs other customer-service related duties as requested by supervisor....

Overnight Customer Service Rep

  • Hartford, CT (16 miles from Middletown, CT)
  • 14 days ago
  • Hartford, CT (16 miles from Middletown, CT)
  • 14 days ago

Good to haves: Customer service: 1 year+ *This list is not all-inclusive....

Customer Service Representative

  • Bloomfield, CT (21 miles from Middletown, CT)
  • 14 days ago
  • Bloomfield, CT (21 miles from Middletown, CT)
  • 14 days ago

SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...

Customer Service Representative

  • Hartford, CT (16 miles from Middletown, CT)
  • 16 days ago
  • Hartford, CT (16 miles from Middletown, CT)
  • 16 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Bolton, CT (18 miles from Middletown, CT)
  • 20 days ago
  • Bolton, CT (18 miles from Middletown, CT)
  • 20 days ago

Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Hartford, CT (16 miles from Middletown, CT)
  • 25 days ago
  • Hartford, CT (16 miles from Middletown, CT)
  • 25 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)

  • Wethersfield, CT (10 miles from Middletown, CT)
  • 28 days ago
  • Wethersfield, CT (10 miles from Middletown, CT)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (16 miles from Middletown, CT)
  • 28 days ago
  • Hartford, CT (16 miles from Middletown, CT)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Insurance Customer Service Representative

  • New Haven, CT (21 miles from Middletown, CT)
  • 30+ days ago
  • New Haven, CT (21 miles from Middletown, CT)
  • 30+ days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative - Annuities - $500 SIGN ON BONUS

  • Hartford, CT (16 miles from Middletown, CT)
  • 30+ days ago
  • Hartford, CT (16 miles from Middletown, CT)
  • 30+ days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Retail Customer Service Associate

  • Newington, CT (10 miles from Middletown, CT)
  • 30+ days ago
  • Newington, CT (10 miles from Middletown, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Customer Service Representative

  • East Windsor, CT (24 miles from Middletown, CT)
  • 45+ days ago
  • East Windsor, CT (24 miles from Middletown, CT)
  • 45+ days ago

Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on East Windsor, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Demographic Data for Middletown, CT

Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.


Local
National
47,717
1,103
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Middletown, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Middletown, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middletown, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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