Customer Service Jobs in East Berlin, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Care Consultant ( Hybrid )
- Horton International, LLC
- Farmington, CT (9 miles from East Berlin, CT)
- 11 days ago
- Horton International, LLC
- Farmington, CT (9 miles from East Berlin, CT)
- 11 days ago
& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Hartford, CT (11 miles from East Berlin, CT)
- 16 hours ago
- Hartford, CT (11 miles from East Berlin, CT)
- 16 hours ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (6 miles from East Berlin, CT)
- 7 days ago
- Wethersfield, CT (6 miles from East Berlin, CT)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Part Time
- Hartford, CT (11 miles from East Berlin, CT)
- 7 days ago
- Hartford, CT (11 miles from East Berlin, CT)
- 7 days ago
Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...
Customer Service Representative
- Hartford, CT (11 miles from East Berlin, CT)
- 8 days ago
- Hartford, CT (11 miles from East Berlin, CT)
- 8 days ago
Job Title Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Retail Customer Service Associate
- Newington, CT (4 miles from East Berlin, CT)
- 10 days ago
- Newington, CT (4 miles from East Berlin, CT)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Loss Prevention Customer service Associate
- East Haven, CT (24 miles from East Berlin, CT)
- 12 days ago
- East Haven, CT (24 miles from East Berlin, CT)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hartford, CT (11 miles from East Berlin, CT)
- 15 days ago
- Hartford, CT (11 miles from East Berlin, CT)
- 15 days ago
service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...
Customer Service Representative
- Hartford, CT (11 miles from East Berlin, CT)
- 16 days ago
- Hartford, CT (11 miles from East Berlin, CT)
- 16 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative
- Hartford, CT (11 miles from East Berlin, CT)
- 20 days ago
- Hartford, CT (11 miles from East Berlin, CT)
- 20 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Customer Service Representative
- Branford, CT (23 miles from East Berlin, CT)
- 30+ days ago
- Branford, CT (23 miles from East Berlin, CT)
- 30+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Lab Customer Service Representative
- New Haven, CT (23 miles from East Berlin, CT)
- 30+ days ago
- New Haven, CT (23 miles from East Berlin, CT)
- 30+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Customer Service Representative I
- New Haven, CT (23 miles from East Berlin, CT)
- 30+ days ago
- New Haven, CT (23 miles from East Berlin, CT)
- 30+ days ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Bloomfield, CT (16 miles from East Berlin, CT)
- 30+ days ago
- Bloomfield, CT (16 miles from East Berlin, CT)
- 30+ days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
Customer Service Representative
- Bolton, CT (17 miles from East Berlin, CT)
- 45+ days ago
- Bolton, CT (17 miles from East Berlin, CT)
- 45+ days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
Demographic Data for East Berlin, CT
Moving to East Berlin, CT? Find some basic demographic data about East Berlin, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in East Berlin, CT
Highest Education Level
Customer Services in East Berlin, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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