Customer Service Jobs in Cheshire, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Hartford, CT (23 miles from Cheshire, CT)
  • 18 hours ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 18 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • Hartford, CT (23 miles from Cheshire, CT)
  • 18 hours ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 18 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Life Contact Center

  • Hartford, CT (23 miles from Cheshire, CT)
  • 1 day ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Call Center Customer Service Rep

  • New Haven, CT (13 miles from Cheshire, CT)
  • 1 day ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 1 day ago

Excellent customer service skills with the ability to communicate effectively and in a confidential manner....

Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)

  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 3 days ago
  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative 12:30pm-9pm EST

  • Hartford, CT (23 miles from Cheshire, CT)
  • 3 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (23 miles from Cheshire, CT)
  • 3 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Remote in CST or EST

  • Hartford, CT (23 miles from Cheshire, CT)
  • 6 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 6 days ago

**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR Older + 2+ years of experience in Customer Service + This position involves inbound...

Remote Work

Insurance Customer Service Representative

  • New Haven, CT (13 miles from Cheshire, CT)
  • 9 days ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 9 days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative - Railroad - National Remote

  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...

Remote Work

Customer Service Representative - Annuities - $500 SIGN ON BONUS

  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Loss Prevention Customer Service Associate

  • New Haven, CT (13 miles from Cheshire, CT)
  • 15 days ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Newington, CT (15 miles from Cheshire, CT)
  • 16 days ago
  • Newington, CT (15 miles from Cheshire, CT)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Customer Service Representative

  • Hartford, CT (23 miles from Cheshire, CT)
  • 17 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 17 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....

Loss Prevention Customer Service Associate

  • Hamden, CT (9 miles from Cheshire, CT)
  • 18 days ago
  • Hamden, CT (9 miles from Cheshire, CT)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Cheshire, CT

Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.

Local
National
28,559
708
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Salary for Customer Service Jobs in Cheshire, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cheshire, CT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cheshire, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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