Customer Service Jobs in Cheshire, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs
Horton International, LLC

Licensed Customer Care Consultant ( Hybrid )

& Casualty license (CT or transferable) 2+ years of insurance customer service or account management experience Multi-carrier servicing experience preferred Strong communication, organization, and...

Customer Service Representative - HCB Ops - Hybrid, Hartford CT

  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago

Position Summary Customer Service Representative is the face of Aetna and impacts members' service experi ence by manner of how customer service inquiries and problems via telephone, internet or written...

Loss Prevention Customer service Associate Loss Prevention Customer service Associate

  • East Haven, CT (14 miles from Cheshire, CT)
  • 16 days ago
  • East Haven, CT (14 miles from Cheshire, CT)
  • 16 days ago

Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Customer Service Representative Customer Service Representative

  • Hartford, CT (23 miles from Cheshire, CT)
  • 16 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 16 days ago

Provide Exceptional Customer Service experience to our policyholders in every interaction....

Remote Work

Customer Service Representative - State Farm Agent Team Member

  • Stratford, CT (21 miles from Cheshire, CT)
  • 19 days ago
  • Stratford, CT (21 miles from Cheshire, CT)
  • 19 days ago

Previous customer service experience preferred. #J-18808-Ljbffr...

Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)

  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 27 days ago
  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Newington, CT (15 miles from Cheshire, CT)
  • 30+ days ago
  • Newington, CT (15 miles from Cheshire, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Loss Prevention Customer service Associate

  • East Haven, CT (14 miles from Cheshire, CT)
  • 30+ days ago
  • East Haven, CT (14 miles from Cheshire, CT)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Hartford, CT (23 miles from Cheshire, CT)
  • 30+ days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 30+ days ago

service experience (any industry); or recent college grad Ability to obtain a Property & Casualty license within 4 months of employment (we will pay for your time and fees associated with obtaining...

Customer Service Representative

  • Hartford, CT (23 miles from Cheshire, CT)
  • 30+ days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 30+ days ago

Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....

Customer Service Rep

  • Milford, CT (21 miles from Cheshire, CT)
  • 45+ days ago
  • Milford, CT (21 miles from Cheshire, CT)
  • 45+ days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative

  • Branford, CT (15 miles from Cheshire, CT)
  • 45+ days ago
  • Branford, CT (15 miles from Cheshire, CT)
  • 45+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Lab Customer Service Representative

  • New Haven, CT (13 miles from Cheshire, CT)
  • 45+ days ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 45+ days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 90+ days ago
  • Wethersfield, CT (18 miles from Cheshire, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • West Hartford, CT (19 miles from Cheshire, CT)
  • 90+ days ago
  • West Hartford, CT (19 miles from Cheshire, CT)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Cheshire, CT

Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.


Local
National
28,559
708
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Cheshire, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cheshire, CT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cheshire, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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