Customer Service Jobs in Walnut Creek, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Seasonal Customer Service Representative - 2025 Florida
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers....
Remote WorkRetail Loss Prevention Customer Service Associate II
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 5 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Concord, CA (6 miles from Walnut Creek, CA)
- 9 days ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 9 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresConcord, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Loss Prevention Tactical Customer Service Associate
- Foster City, CA (24 miles from Walnut Creek, CA)
- 9 days ago
- Foster City, CA (24 miles from Walnut Creek, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Concord, CA (6 miles from Walnut Creek, CA)
- 9 days ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 11 days ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II 70182-LP Customer Service Associate II
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 16 days ago
- Vallejo, CA (24 miles from Walnut Creek, CA)
- 16 days ago
70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Vallejo, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Customer Service Representative (Bilingual)
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 19 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 19 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing Stores San Francisco, CA As a Customer Service Representative (CSR), youll help people in your community access the financial...
Customer Service Representative
- Colma, CA (23 miles from Walnut Creek, CA)
- 22 days ago
- Colma, CA (23 miles from Walnut Creek, CA)
- 22 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Tactical Loss Prevention Customer Service Associate II
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 24 days ago
- Brentwood, CA (18 miles from Walnut Creek, CA)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lafayette, CA (2 miles from Walnut Creek, CA)
- 25 days ago
- Lafayette, CA (2 miles from Walnut Creek, CA)
- 25 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative (Part-Time)
- Brisbane, CA (22 miles from Walnut Creek, CA)
- 30+ days ago
- Brisbane, CA (22 miles from Walnut Creek, CA)
- 30+ days ago
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
Retail Customer Service Associate
- Concord, CA (6 miles from Walnut Creek, CA)
- 45+ days ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Customer Service Representative
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 60+ days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 60+ days ago
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
Artists/Customer Service Associates
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 60+ days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Walnut Creek, CA
Highest Education Level
Customer Services in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »