Customer Service Jobs in Concord, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Suisun City, CA (19 miles from Concord, CA)
- 2 days ago
- Suisun City, CA (19 miles from Concord, CA)
- 2 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
LP Customer Service Associate II
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
- Brentwood, CA (16 miles from Concord, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (14 miles from Concord, CA)
- 3 days ago
- Pinole, CA (14 miles from Concord, CA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Dublin, CA (17 miles from Concord, CA)
- 5 days ago
- Dublin, CA (17 miles from Concord, CA)
- 5 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Remote Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 8 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 8 days ago
The Customer Service Representative is on the front line in helping our organization deliver on its Core Values. First and foremost, the CSR will consistently deliver the BEST Customer Service....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Copy of Customer Service Representative II
- Vallejo, CA (20 miles from Concord, CA)
- 9 days ago
- Vallejo, CA (20 miles from Concord, CA)
- 9 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative II
- Fairfield, CA (22 miles from Concord, CA)
- 9 days ago
- Fairfield, CA (22 miles from Concord, CA)
- 9 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Artists/Customer Service Associates
- San Francisco, CA (24 miles from Concord, CA)
- 10 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 10 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Wire
- Union City, CA (24 miles from Concord, CA)
- 17 days ago
- Union City, CA (24 miles from Concord, CA)
- 17 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 19 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 19 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative I
- Fairfield, CA (22 miles from Concord, CA)
- 24 days ago
- Fairfield, CA (22 miles from Concord, CA)
- 24 days ago
Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....
Customer Service Representative
- Union City, CA (24 miles from Concord, CA)
- 24 days ago
- Union City, CA (24 miles from Concord, CA)
- 24 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Loss Prevention Customer Service Associate II
- Vallejo, CA (20 miles from Concord, CA)
- 24 days ago
- Vallejo, CA (20 miles from Concord, CA)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 25 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 25 days ago
Experience in customer service or support roles is a plus. Willingness to learn and adapt to new technologies and processes. What's in it for me?...
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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