Customer Service Jobs in Concord, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hayward, CA (19 miles from Concord, CA)
- 1 day ago
- Hayward, CA (19 miles from Concord, CA)
- 1 day ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (16 miles from Concord, CA)
- 4 days ago
- Brentwood, CA (16 miles from Concord, CA)
- 4 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Customer Service Representative I
- San Francisco, CA (24 miles from Concord, CA)
- 6 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 6 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
- San Leandro, CA (18 miles from Concord, CA)
- 7 days ago
- San Leandro, CA (18 miles from Concord, CA)
- 7 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
LP Customer Service Associate II
- Moraga, CA (9 miles from Concord, CA)
- 9 days ago
- Moraga, CA (9 miles from Concord, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Oakland, CA (16 miles from Concord, CA)
- 11 days ago
- Oakland, CA (16 miles from Concord, CA)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Vallejo, CA (20 miles from Concord, CA)
- 11 days ago
- Vallejo, CA (20 miles from Concord, CA)
- 11 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Retail Loss Prevention Customer Service Associate I
- Pinole, CA (14 miles from Concord, CA)
- 18 days ago
- Pinole, CA (14 miles from Concord, CA)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Copy of Customer Service Representative II
- Vallejo, CA (20 miles from Concord, CA)
- 24 days ago
- Vallejo, CA (20 miles from Concord, CA)
- 24 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative II
- Fairfield, CA (22 miles from Concord, CA)
- 24 days ago
- Fairfield, CA (22 miles from Concord, CA)
- 24 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Artists/Customer Service Associates
- San Francisco, CA (24 miles from Concord, CA)
- 25 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 25 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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