Customer Service Jobs in Concord, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- San Francisco, CA (24 miles from Concord, CA)
- 10 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 10 hours ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Antioch, CA (11 miles from Concord, CA)
- 18 hours ago
- Antioch, CA (11 miles from Concord, CA)
- 18 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Oakland, CA (18 miles from Concord, CA)
- 19 hours ago
- Oakland, CA (18 miles from Concord, CA)
- 19 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Hayward, CA (19 miles from Concord, CA)
- 3 days ago
- Hayward, CA (19 miles from Concord, CA)
- 3 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Customer Service Representative - Patient Registration
- Pittsburg, CA (6 miles from Concord, CA)
- 13 days ago
- Pittsburg, CA (6 miles from Concord, CA)
- 13 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Personal Lines Customer Service Representative
- Walnut Creek, CA (6 miles from Concord, CA)
- 29 days ago
- Walnut Creek, CA (6 miles from Concord, CA)
- 29 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Remote WorkCustomer Service Associate, Electronics
- San Francisco, CA (24 miles from Concord, CA)
- 45+ days ago
- San Francisco, CA (24 miles from Concord, CA)
- 45+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
70182-LP Customer Service Associate II
- Vallejo, CA (20 miles from Concord, CA)
- 45+ days ago
- Vallejo, CA (20 miles from Concord, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Concord, CA
- 45+ days ago
- Concord, CA
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (16 miles from Concord, CA)
- 45+ days ago
- Emeryville, CA (16 miles from Concord, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA (16 miles from Concord, CA)
- 45+ days ago
- Oakland, CA (16 miles from Concord, CA)
- 45+ days ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
Customer Service Representative/ Lead Server
- San Francisco, CA (24 miles from Concord, CA)
- 60+ days ago
- San Francisco, CA (24 miles from Concord, CA)
- 60+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Rep(07764) - 876 Geary Street
- San Francisco, CA (24 miles from Concord, CA)
- 90+ days ago
- San Francisco, CA (24 miles from Concord, CA)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Service Representative
- Fairfield, CA (22 miles from Concord, CA)
- 90+ days ago
- Fairfield, CA (22 miles from Concord, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, CA
Highest Education Level
Customer Services in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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