Customer Service Jobs in San Jose, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (3 miles from San Jose, CA)
- 6 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Assist customers by effectively resolving all customer service issues....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Livermore, CA (17 miles from San Jose, CA)
- 10 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 10 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (3 miles from San Jose, CA)
- 15 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 15 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hayward, CA (24 miles from San Jose, CA)
- 15 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 15 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (21 miles from San Jose, CA)
- 19 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Livermore, CA (17 miles from San Jose, CA)
- 23 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Spanish Bilingual Customer Service Representative
- Mountain View, CA (10 miles from San Jose, CA)
- 28 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Mountain View, CA (10 miles from San Jose, CA)
- 30+ days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDescription The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Customer Service Representative III, Retail Banking (Santa Clara, CA)
- Santa Clara, CA (3 miles from San Jose, CA)
- 45+ days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 45+ days ago
Area: Customer Service (Sales)...
Customer Service Representative - Wire
- Union City, CA (19 miles from San Jose, CA)
- 45+ days ago
- Union City, CA (19 miles from San Jose, CA)
- 45+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Union City, CA (19 miles from San Jose, CA)
- 45+ days ago
- Union City, CA (19 miles from San Jose, CA)
- 45+ days ago
We are looking for a Customer Service Representative to provide exceptional service and support to BillionToOne's customers....
Tactical Loss Prevention Customer Service Associate II
- Fremont, CA (16 miles from San Jose, CA)
- 60+ days ago
- Fremont, CA (16 miles from San Jose, CA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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