Customer Service Jobs in Palo Alto, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Dublin, CA (22 miles from Palo Alto, CA)
- 6 days ago
- Dublin, CA (22 miles from Palo Alto, CA)
- 6 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Loss Prevention Customer Service Associate
- San Jose, CA (15 miles from Palo Alto, CA)
- 9 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 9 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Artists/Customer Service Associates
- San Francisco, CA (17 miles from Palo Alto, CA)
- 12 days ago
- San Francisco, CA (17 miles from Palo Alto, CA)
- 12 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 15 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 15 days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Customer Service Representative III, Retail Banking (Santa Clara, CA)
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 17 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 17 days ago
Area: Customer Service (Sales)...
Customer Service Representative - Wire
- Union City, CA (12 miles from Palo Alto, CA)
- 18 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 18 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 18 days ago
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 18 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Union City, CA (12 miles from Palo Alto, CA)
- 24 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 24 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
- Union City, CA (12 miles from Palo Alto, CA)
- 25 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 25 days ago
SHIFT DETAILS:** ( **Mon-Fri 8AM-4:30PM** ) As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Brisbane, CA (22 miles from Palo Alto, CA)
- 25 days ago
- Brisbane, CA (22 miles from Palo Alto, CA)
- 25 days ago
Customer Service Representative Call Center & Customer Service $ 24 - $ 27 / Hour location_on Brisbane, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
- Union City, CA (12 miles from Palo Alto, CA)
- 27 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 27 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Customer Service Representative
- Union City, CA (12 miles from Palo Alto, CA)
- 30+ days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 30+ days ago
We are looking for a Customer Service Representative to provide exceptional service and support to BillionToOne's customers....
Part Time Customer Service Associate
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 30+ days ago
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Loss Prevention Customer Service Associate II
- San Bruno, CA (19 miles from Palo Alto, CA)
- 30+ days ago
- San Bruno, CA (19 miles from Palo Alto, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Palo Alto, CA
Highest Education Level
Customer Services in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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