Customer Service Jobs in Palo Alto, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
NTW Customer Service Representative II
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
The NTW Customer Service Representative 2 reports to the Customer Service Manager and is a required progression for the Customer Service team....
Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
Position: Second (2nd) Shift Customer Service Representative Shift: 2:30pm ; 11:00pm, Monday-Friday Pay: $28.50per hour Shift premium: $1.50 per hour Additional Incentives:Eligible for attendance bonus...
Retail Loss Prevention Customer Service Associate II
- Cupertino, CA (10 miles from Palo Alto, CA)
- 6 days ago
- Cupertino, CA (10 miles from Palo Alto, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Foster City, CA (10 miles from Palo Alto, CA)
- 9 days ago
- Foster City, CA (10 miles from Palo Alto, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Tactical Loss Prevention Customer Service Associate II
- Campbell, CA (15 miles from Palo Alto, CA)
- 10 days ago
- Campbell, CA (15 miles from Palo Alto, CA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- San Leandro, CA (18 miles from Palo Alto, CA)
- 11 days ago
- San Leandro, CA (18 miles from Palo Alto, CA)
- 11 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresSan Leandro, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Loss Prevention Tactical Customer Service Associate
- San Mateo, CA (12 miles from Palo Alto, CA)
- 11 days ago
- San Mateo, CA (12 miles from Palo Alto, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Colma, CA (23 miles from Palo Alto, CA)
- 23 days ago
- Colma, CA (23 miles from Palo Alto, CA)
- 23 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Foster City, CA (10 miles from Palo Alto, CA)
- 25 days ago
- Foster City, CA (10 miles from Palo Alto, CA)
- 25 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative (Bilingual)
- San Jose, CA (15 miles from Palo Alto, CA)
- 27 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 27 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing Stores San Jose, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 30+ days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 30+ days ago
Your Opportunity Customer Service Representative California Check Cashing Stores San Jose, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions...
Customer Service Representative (Part-Time)
- Brisbane, CA (22 miles from Palo Alto, CA)
- 30+ days ago
- Brisbane, CA (22 miles from Palo Alto, CA)
- 30+ days ago
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
Part Time Customer Service Associate
- San Jose, CA (15 miles from Palo Alto, CA)
- 45+ days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 45+ days ago
Assist customers by effectively resolving all customer service issues....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 45+ days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 45+ days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Artists/Customer Service Associates
- San Francisco, CA (17 miles from Palo Alto, CA)
- 60+ days ago
- San Francisco, CA (17 miles from Palo Alto, CA)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Palo Alto, CA
Highest Education Level
Customer Services in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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