Customer Service Jobs in Long Beach, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Long Beach, CA)
- 7 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Long Beach, CA)
- 7 days ago
Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal...
Remote Full Time
Bilingual Remote Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Long Beach, CA)
- 7 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (10 miles from Long Beach, CA)
- 7 days ago
of Personal Lines products, plans and programs....
Remote Full Time
Commercial Lines CSR ( Remote )
- Petra Risk Solutions
- Orange, CA (21 miles from Long Beach, CA)
- 8 days ago
- Petra Risk Solutions
- Orange, CA (21 miles from Long Beach, CA)
- 8 days ago
& Casualty Insurance license (required) Strong organizational skills and ability to manage competing priorities accurately and on time Clear written and verbal communication skills in English Comfort...
RemoteBilingual (English/Spanish) Insurance Customer service representative
- SALUDOS HISPANOS
- Redondo Beach, CA (7 miles from Long Beach, CA)
- 30+ days ago
- Redondo Beach, CA (7 miles from Long Beach, CA)
- 30+ days ago
Bilingual (English/Spanish) Insurance Customer service representative Jessie Navarro-Farmers Insurance Agency Job Category Customer Service Overview Description Job Description In office hourly wage...
RemoteClient Support Specialist, Personal Lines
- HUB International
- Los Angeles, CA (10 miles from Long Beach, CA)
- 30+ days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 30+ days ago
THE OPPORTUNITY: The Personal Lines Client Support Specialist is responsible for providing exceptional service to our clients and their co-workers....
In PersonDemographic Data for Long Beach, CA
Moving to Long Beach, CA? Find some basic demographic data about Long Beach, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Long Beach, CA
Highest Education Level
Customer Services in Long Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
Other Career Titles
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