Customer Service Jobs in Long Beach, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 63 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work

Customer Service Representative Lead Automotive Industry

  • Long Beach, CA
  • 21 hours ago
  • Long Beach, CA
  • 21 hours ago

As a Customer Service Representative Lead, you will be part of the customer service department supporting various teams....

Remote Work

Customer Service Representative

  • Culver City, CA (14 miles from Long Beach, CA)
  • 22 hours ago
  • Culver City, CA (14 miles from Long Beach, CA)
  • 22 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associates

  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 22 hours ago
  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 22 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

(Medi-Cal) Customer Service Representative

  • Long Beach, CA
  • 1 day ago
  • Long Beach, CA
  • 1 day ago

Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...

LP customer service associate

  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 2 days ago
  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park

  • Buena Park, CA (14 miles from Long Beach, CA)
  • 3 days ago
  • Buena Park, CA (14 miles from Long Beach, CA)
  • 3 days ago

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....

Customer Service Representative

  • Signal Hill, CA (5 miles from Long Beach, CA)
  • 6 days ago
  • Signal Hill, CA (5 miles from Long Beach, CA)
  • 6 days ago

Customer Service Representative 2.8 2.8 out of 5 stars 1851 Obispo Ave, Signal Hill, CA 90755 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions...

Customer Service Representative - Wire

  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 8 days ago
  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 8 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative I (Temp)

  • Orange, CA (23 miles from Long Beach, CA)
  • 9 days ago
  • Orange, CA (23 miles from Long Beach, CA)
  • 9 days ago

Demonstrates excellent customer service at all times....

Call Center Customer Service Representative

  • Santa Ana, CA (23 miles from Long Beach, CA)
  • 9 days ago
  • Santa Ana, CA (23 miles from Long Beach, CA)
  • 9 days ago

Provide outstanding customer service through first call resolution. Other duties as assigned....

Customer Service Representative - Inbound Call Center

  • Santa Monica, CA (18 miles from Long Beach, CA)
  • 13 days ago
  • Santa Monica, CA (18 miles from Long Beach, CA)
  • 13 days ago

duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...

LP Customer Service Associate II TJ Maxx Westchester Full Time

  • Westchester, CA (12 miles from Long Beach, CA)
  • 13 days ago
  • Westchester, CA (12 miles from Long Beach, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Pasadena, CA (23 miles from Long Beach, CA)
  • 16 days ago
  • Pasadena, CA (23 miles from Long Beach, CA)
  • 16 days ago

a Customer Service Representative....

Customer Service Associate - Bilingual Spanish - Hybrid

  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 17 days ago
  • Los Angeles, CA (10 miles from Long Beach, CA)
  • 17 days ago

Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...

Demographic Data for Long Beach, CA

Moving to Long Beach, CA? Find some basic demographic data about Long Beach, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Long Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Long Beach, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Long Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »