Customer Service Jobs in Laguna Niguel, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 2 days ago
- Yorba Linda, CA (23 miles from Laguna Niguel, CA)
- 2 days ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Tactical Loss Prevention Customer Service Associate II
- Buena Park, CA (24 miles from Laguna Niguel, CA)
- 11 days ago
- Buena Park, CA (24 miles from Laguna Niguel, CA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Tactical LP Customer Service Associate
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 26 days ago
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 30+ days ago
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 30+ days ago
Customer Service Associate Newport Beach, California, United States...
Retail Customer Service Associate
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 45+ days ago
- Fullerton, CA (23 miles from Laguna Niguel, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 S Placentia Ave, Fullerton,...
Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Customer Service Representative
- Orange, CA (17 miles from Laguna Niguel, CA)
- 45+ days ago
- Orange, CA (17 miles from Laguna Niguel, CA)
- 45+ days ago
College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Retail Customer Service Representative/Cashier
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 60+ days ago
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 60+ days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Corona, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
- Corona, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Lake Elsinore, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
- Lake Elsinore, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Licensed Sales Customer Service Representative (Sales, Customer Service)
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 90+ days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 90+ days ago
What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laguna Niguel, CA
Highest Education Level
Customer Services in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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