Customer Service Jobs in Laguna Niguel, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 1 day ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 1 day ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Seasonal Customer Service Representative - Irvine Spectrum Center
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 6 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 6 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Lead Customer Service Representative
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 11 days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 11 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description Lead Customer Service Representative We are searching for a Lead Customer Service Representative to join our growing...
- Orange, CA (17 miles from Laguna Niguel, CA)
- 21 days ago
- Orange, CA (17 miles from Laguna Niguel, CA)
- 21 days ago
Serves as a backup for Customer Service Leads, as needed....
Retail Customer Service Representative/Cashier
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 28 days ago
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 28 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Buena Park, CA (24 miles from Laguna Niguel, CA)
- 30+ days ago
- Buena Park, CA (24 miles from Laguna Niguel, CA)
- 30+ days ago
SUMMARY The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the...
Customer Service Representative
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
Participate in special projects and occasionally perform assignments outside the scope of the customer service role....
Bilingual Customer Service Representative
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
Bilingual Customer Service Representative (English/Spanish) About the Role: We're looking for a friendly, detail-oriented Bilingual Customer Service Representative to join our client's team in Irvine...
Customer Service Representative
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 60+ days ago
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 60+ days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 60+ days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Representative
- Corona, CA (22 miles from Laguna Niguel, CA)
- 60+ days ago
- Corona, CA (22 miles from Laguna Niguel, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Lake Elsinore, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
- Lake Elsinore, CA (22 miles from Laguna Niguel, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Licensed Sales Customer Service Representative (Sales, Customer Service)
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 90+ days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 90+ days ago
What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....
Customer Service Representative
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 90+ days ago
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 90+ days ago
Customer Service Representative 3.4 3.4 out of 5 stars 310 Avenida Pico, San Clemente, CA 92672 Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Ladera Ranch, CA (8 miles from Laguna Niguel, CA)
- 90+ days ago
- Ladera Ranch, CA (8 miles from Laguna Niguel, CA)
- 90+ days ago
Store 2709486: 27702 Crown Valley Pkwy, Ladera Ranch, California 92694 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laguna Niguel, CA
Highest Education Level
Customer Services in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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