Customer Service Jobs in Hayward, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- San Leandro, CA (5 miles from Hayward, CA)
- 1 day ago
- San Leandro, CA (5 miles from Hayward, CA)
- 1 day ago
Your Opportunity Customer Service Representative California Check Cashing Stores San Leandro, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial...
Customer Service Representative (Part-Time)
- Brisbane, CA (18 miles from Hayward, CA)
- 3 days ago
- Brisbane, CA (18 miles from Hayward, CA)
- 3 days ago
Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....
Loss Prevention Customer Service Associate II
- Oakland, CA (10 miles from Hayward, CA)
- 5 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (16 miles from Hayward, CA)
- 6 days ago
- Emeryville, CA (16 miles from Hayward, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (23 miles from Hayward, CA)
- 7 days ago
- Santa Clara, CA (23 miles from Hayward, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (10 miles from Hayward, CA)
- 8 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 8 days ago
fill our Remote Customer Service role!....
Remote WorkRetail Customer Service Associate
- Concord, CA (19 miles from Hayward, CA)
- 9 days ago
- Concord, CA (19 miles from Hayward, CA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Part Time Customer Service Associate
- San Jose, CA (24 miles from Hayward, CA)
- 10 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 10 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- San Francisco, CA (19 miles from Hayward, CA)
- 12 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 12 days ago
salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...
Customer Service Representative
- San Jose, CA (24 miles from Hayward, CA)
- 13 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 13 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (23 miles from Hayward, CA)
- 16 days ago
- Santa Clara, CA (23 miles from Hayward, CA)
- 16 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Customer Service Representative
- San Francisco, CA (19 miles from Hayward, CA)
- 18 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 18 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
- Oakland, CA (10 miles from Hayward, CA)
- 18 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 18 days ago
Assist customers by effectively resolving all customer service issues....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (24 miles from Hayward, CA)
- 19 days ago
- Brentwood, CA (24 miles from Hayward, CA)
- 19 days ago
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio....
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hayward, CA
Highest Education Level
Customer Services in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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