Customer Service Jobs in Union City, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate Tactical - San Mateo
- San Mateo, CA (15 miles from Union City, CA)
- 13 hours ago
- San Mateo, CA (15 miles from Union City, CA)
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (18 miles from Union City, CA)
- 14 hours ago
- Santa Clara, CA (18 miles from Union City, CA)
- 14 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (15 miles from Union City, CA)
- 22 hours ago
- Oakland, CA (15 miles from Union City, CA)
- 22 hours ago
fill our Remote Customer Service role!....
Remote WorkRetail Customer Service Associate
- Concord, CA (24 miles from Union City, CA)
- 2 days ago
- Concord, CA (24 miles from Union City, CA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Part Time Customer Service Associate
- San Jose, CA (19 miles from Union City, CA)
- 3 days ago
- San Jose, CA (19 miles from Union City, CA)
- 3 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- San Francisco, CA (23 miles from Union City, CA)
- 5 days ago
- San Francisco, CA (23 miles from Union City, CA)
- 5 days ago
salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...
Customer Service Representative
- San Jose, CA (19 miles from Union City, CA)
- 6 days ago
- San Jose, CA (19 miles from Union City, CA)
- 6 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Customer Service Representative
- San Jose, CA (19 miles from Union City, CA)
- 9 days ago
- San Jose, CA (19 miles from Union City, CA)
- 9 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (18 miles from Union City, CA)
- 9 days ago
- Santa Clara, CA (18 miles from Union City, CA)
- 9 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Hayward, CA (4 miles from Union City, CA)
- 9 days ago
- Hayward, CA (4 miles from Union City, CA)
- 9 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Customer Service Representative
- San Francisco, CA (23 miles from Union City, CA)
- 10 days ago
- San Francisco, CA (23 miles from Union City, CA)
- 10 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
- Oakland, CA (15 miles from Union City, CA)
- 11 days ago
- Oakland, CA (15 miles from Union City, CA)
- 11 days ago
Assist customers by effectively resolving all customer service issues....
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (14 miles from Union City, CA)
- 13 days ago
- Redwood City, CA (14 miles from Union City, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I
- San Francisco, CA (23 miles from Union City, CA)
- 13 days ago
- San Francisco, CA (23 miles from Union City, CA)
- 13 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
- San Leandro, CA (10 miles from Union City, CA)
- 14 days ago
- San Leandro, CA (10 miles from Union City, CA)
- 14 days ago
Our client, a leader in customer service excellence, is seeking a Lead Customer Service Rep to join their team....
Demographic Data for Union City, CA
Moving to Union City, CA? Find some basic demographic data about Union City, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Union City, CA
Highest Education Level
Customer Services in Union City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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