Customer Service Jobs in Covina, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Covina, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Covina, CA)
- 5 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote Work- Los Angeles, CA (21 miles from Covina, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Covina, CA)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Loss Prevention Customer Service Associate II
- Monrovia, CA (5 miles from Covina, CA)
- 2 days ago
- Monrovia, CA (5 miles from Covina, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Los Angeles, CA (21 miles from Covina, CA)
- 3 days ago
- Los Angeles, CA (21 miles from Covina, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park
- Buena Park, CA (18 miles from Covina, CA)
- 3 days ago
- Buena Park, CA (18 miles from Covina, CA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....
Customer Service Representative I
- Corona, CA (24 miles from Covina, CA)
- 4 days ago
- Corona, CA (24 miles from Covina, CA)
- 4 days ago
Basic Qualifications: Experience Minimum two (2) years of customer service experience required or KP member-interacting experience....
Customer Service Representative - Wire
- Los Angeles, CA (21 miles from Covina, CA)
- 9 days ago
- Los Angeles, CA (21 miles from Covina, CA)
- 9 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative I (Temp)
- Orange, CA (21 miles from Covina, CA)
- 9 days ago
- Orange, CA (21 miles from Covina, CA)
- 9 days ago
Demonstrates excellent customer service at all times....
Call Center Customer Service Representative
- Santa Ana, CA (24 miles from Covina, CA)
- 9 days ago
- Santa Ana, CA (24 miles from Covina, CA)
- 9 days ago
Provide outstanding customer service through first call resolution. Other duties as assigned....
Customer Service Representative
- Chino, CA (17 miles from Covina, CA)
- 11 days ago
- Chino, CA (17 miles from Covina, CA)
- 11 days ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative
- Pasadena, CA (13 miles from Covina, CA)
- 16 days ago
- Pasadena, CA (13 miles from Covina, CA)
- 16 days ago
a Customer Service Representative....
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA (21 miles from Covina, CA)
- 17 days ago
- Los Angeles, CA (21 miles from Covina, CA)
- 17 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
- Alhambra, CA (13 miles from Covina, CA)
- 19 days ago
- Alhambra, CA (13 miles from Covina, CA)
- 19 days ago
Customer Service Rep Job Description Job Title: Scheduler - Sr....
Customer Service Representative
- Eastvale, CA (20 miles from Covina, CA)
- 20 days ago
- Eastvale, CA (20 miles from Covina, CA)
- 20 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Burbank, CA (23 miles from Covina, CA)
- 21 days ago
- Burbank, CA (23 miles from Covina, CA)
- 21 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Covina, CA
Moving to Covina, CA? Find some basic demographic data about Covina, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Covina, CA
Highest Education Level
Customer Services in Covina, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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