Customer Service Jobs in Whitewater, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
LTE Natural Resources Customer Service Representative (Madison, Woodruff, Janesville)
- Janesville, WI (18 miles from Whitewater, WI)
- 5 days ago
- Janesville, WI (18 miles from Whitewater, WI)
- 5 days ago
The positions process applications, authenticate documents, determine eligibility, issue registration, titles and licenses, and provide support for the most complex customer service transactions through...
Customer Service Representative - Bilingual
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 6 days ago
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 6 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Watertown, WI (22 miles from Whitewater, WI)
- 13 days ago
- Watertown, WI (22 miles from Whitewater, WI)
- 13 days ago
JOB REQUIREMENTS: Location: Watertown, WI Shift/Work Schedule: Mon - Fri 7:30 am - 4:00 pm (Full-Time) Pay range: \$24.15/hour ABOUT US We are Wis-Pak, a leading manufacturer and distributor of...
Customer Service Representative
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 13 days ago
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 13 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Call Center Representative
- Waterford, WI (24 miles from Whitewater, WI)
- 13 days ago
- Waterford, WI (24 miles from Whitewater, WI)
- 13 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Burlington, WI (24 miles from Whitewater, WI)
- 13 days ago
- Burlington, WI (24 miles from Whitewater, WI)
- 13 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative (Call-Center)- Waukegan, IL
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 19 days ago
- Lake Geneva, WI (20 miles from Whitewater, WI)
- 19 days ago
As the company founded by utility operators, it is our goal to remain the industrys top technical and customer service leader. + **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation: + **Schedule...
ULINE- Customer Service Representative
- Burlington, WI (24 miles from Whitewater, WI)
- 20 days ago
- Burlington, WI (24 miles from Whitewater, WI)
- 20 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Retail Customer Service Associate
- Janesville, WI (18 miles from Whitewater, WI)
- 30+ days ago
- Janesville, WI (18 miles from Whitewater, WI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3900 Deerfield Dr, Janesville, WI...
- Janesville, WI (18 miles from Whitewater, WI)
- 60+ days ago
- Janesville, WI (18 miles from Whitewater, WI)
- 60+ days ago
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Demographic Data for Whitewater, WI
Moving to Whitewater, WI? Find some basic demographic data about Whitewater, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Whitewater, WI
Highest Education Level
Customer Services in Whitewater, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »