Customer Service Jobs in Waunakee, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Madison, WI (8 miles from Waunakee, WI)
- 2 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Oregon, WI (17 miles from Waunakee, WI)
- 2 days ago
- Oregon, WI (17 miles from Waunakee, WI)
- 2 days ago
JOB REQUIREMENTS: Position Summary: Beacon Hill\'s client is seeking a Customer Service Representative to support one of our clients in their Fitchburg, WI office....
Customer Service Representative
- Madison, WI (8 miles from Waunakee, WI)
- 6 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 6 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
- Madison, WI (8 miles from Waunakee, WI)
- 12 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 12 days ago
JOB REQUIREMENTS: It\'s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join...
Customer Service Representative
- Madison, WI (8 miles from Waunakee, WI)
- 12 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 12 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Madison, WI (8 miles from Waunakee, WI)
- 13 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 13 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Licensed Customer Service Rep - Madison
- Madison, WI (8 miles from Waunakee, WI)
- 21 days ago
- Madison, WI (8 miles from Waunakee, WI)
- 21 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Madison, WI (8 miles from Waunakee, WI)
- 30+ days ago
- Madison, WI (8 miles from Waunakee, WI)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(2002) - 611 Hometown Cir #102
- Verona, WI (13 miles from Waunakee, WI)
- 60+ days ago
- Verona, WI (13 miles from Waunakee, WI)
- 60+ days ago
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation...
Customer Service Representative
- Madison, WI (8 miles from Waunakee, WI)
- 90+ days ago
- Madison, WI (8 miles from Waunakee, WI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Waunakee, WI
Moving to Waunakee, WI? Find some basic demographic data about Waunakee, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waunakee, WI
Highest Education Level
Customer Services in Waunakee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »