Customer Service Jobs in Waukesha, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 days ago
Brady Corp is looking for a Customer Service Representative to join our Electromark team....
Principle Customer Service Representative (1st Shift: Monday - Friday 6am-2:30pm)
- New Berlin, WI (8 miles from Waukesha, WI)
- 6 days ago
- New Berlin, WI (8 miles from Waukesha, WI)
- 6 days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Service Representative
- Rochester, WI (19 miles from Waukesha, WI)
- 6 days ago
- Rochester, WI (19 miles from Waukesha, WI)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Milwaukee, WI (15 miles from Waukesha, WI)
- 6 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 6 days ago
We can point to four key reasons why we consistently please our customers: We offer a wide range of well-designed products Affordable prices Speedy delivery Exceptional customer service What can we...
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FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service...
Remote WorkRetail Customer Service Associate
- Franklin, WI (14 miles from Waukesha, WI)
- 9 days ago
- Franklin, WI (14 miles from Waukesha, WI)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 N Springdale Rd, Waukesha, WI...
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Caledonia, WI (20 miles from Waukesha, WI)
- 13 days ago
- Caledonia, WI (20 miles from Waukesha, WI)
- 13 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Patient Registration
- Franklin, WI (14 miles from Waukesha, WI)
- 16 days ago
- Franklin, WI (14 miles from Waukesha, WI)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - FT
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
service....
Wisconsin Residents Only - Healthcare Insurance Customer Service
- Brookfield, WI (6 miles from Waukesha, WI)
- 18 days ago
- Brookfield, WI (6 miles from Waukesha, WI)
- 18 days ago
The Member Experience Representative's primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...
Remote WorkCustomer Service Representative (Licensed P&C Agent) Bilingual
- Milwaukee, WI (15 miles from Waukesha, WI)
- 22 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 22 days ago
Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....
ULINE- Customer Service Representative
- Caledonia, WI (20 miles from Waukesha, WI)
- 23 days ago
- Caledonia, WI (20 miles from Waukesha, WI)
- 23 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - PT
- Milwaukee, WI (15 miles from Waukesha, WI)
- 24 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 24 days ago
service....
Demographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukesha, WI
Highest Education Level
Customer Services in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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