Customer Service Jobs in Sun Prairie, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Madison, WI (12 miles from Sun Prairie, WI)
- 24 days ago
- Madison, WI (12 miles from Sun Prairie, WI)
- 24 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Madison, WI (12 miles from Sun Prairie, WI)
- 30+ days ago
- Madison, WI (12 miles from Sun Prairie, WI)
- 30+ days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Madison, WI (12 miles from Sun Prairie, WI)
- 30+ days ago
- Madison, WI (12 miles from Sun Prairie, WI)
- 30+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Licensed Customer Service Rep - Madison
- Madison, WI (12 miles from Sun Prairie, WI)
- 45+ days ago
- Madison, WI (12 miles from Sun Prairie, WI)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Rep(2002) - 611 Hometown Cir #102
- Verona, WI (22 miles from Sun Prairie, WI)
- 90+ days ago
- Verona, WI (22 miles from Sun Prairie, WI)
- 90+ days ago
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation...
Demographic Data for Sun Prairie, WI
Moving to Sun Prairie, WI? Find some basic demographic data about Sun Prairie, WI below.
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Salary for Customer Service Jobs in Sun Prairie, WI
Highest Education Level
Customer Services in Sun Prairie, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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