Customer Service Jobs in Stoughton, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Rep - Madison
- Madison, WI (13 miles from Stoughton, WI)
- 1 day ago
- Madison, WI (13 miles from Stoughton, WI)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Madison, WI (13 miles from Stoughton, WI)
- 4 days ago
- Madison, WI (13 miles from Stoughton, WI)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Medicaid Customer Service Representative - Work From Home In WI ONLY
- Madison, WI (13 miles from Stoughton, WI)
- 5 days ago
- Madison, WI (13 miles from Stoughton, WI)
- 5 days ago
Member Experience Representative Healthcare Customer Service Fully remote in Wisconsin Are you passionate about helping others navigate the complexities of healthcare?...
Retail Customer Service Associate
- Janesville, WI (16 miles from Stoughton, WI)
- 16 days ago
- Janesville, WI (16 miles from Stoughton, WI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3900 Deerfield Dr, Janesville, WI...
Customer Service Representative
- Madison, WI (13 miles from Stoughton, WI)
- 30+ days ago
- Madison, WI (13 miles from Stoughton, WI)
- 30+ days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Madison, WI (13 miles from Stoughton, WI)
- 45+ days ago
- Madison, WI (13 miles from Stoughton, WI)
- 45+ days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Madison, WI (13 miles from Stoughton, WI)
- 45+ days ago
- Madison, WI (13 miles from Stoughton, WI)
- 45+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Rep(2002) - 611 Hometown Cir #102
- Verona, WI (18 miles from Stoughton, WI)
- 90+ days ago
- Verona, WI (18 miles from Stoughton, WI)
- 90+ days ago
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation...
Demographic Data for Stoughton, WI
Moving to Stoughton, WI? Find some basic demographic data about Stoughton, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stoughton, WI
Highest Education Level
Customer Services in Stoughton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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