Customer Service Jobs in Salem, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual
- Rochester, WI (11 miles from Salem, WI)
- 11 hours ago
- Rochester, WI (11 miles from Salem, WI)
- 11 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Big Bend, WI (21 miles from Salem, WI)
- 11 hours ago
- Big Bend, WI (21 miles from Salem, WI)
- 11 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Bristol, WI (6 miles from Salem, WI)
- 7 days ago
- Bristol, WI (6 miles from Salem, WI)
- 7 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative, Medicare Pharmacy
- Kenosha, WI (15 miles from Salem, WI)
- 8 days ago
- Kenosha, WI (15 miles from Salem, WI)
- 8 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Racine, WI (20 miles from Salem, WI)
- 13 days ago
- Racine, WI (20 miles from Salem, WI)
- 13 days ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
ULINE- Call Center Representative
- Waterford, WI (14 miles from Salem, WI)
- 21 days ago
- Waterford, WI (14 miles from Salem, WI)
- 21 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (15 miles from Salem, WI)
- 26 days ago
- Kenosha, WI (15 miles from Salem, WI)
- 26 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Spanish Bilingual Remote Customer Service Representative
- North Chicago, IL (22 miles from Salem, WI)
- 27 days ago
- North Chicago, IL (22 miles from Salem, WI)
- 27 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkULINE- Customer Service Representative
- Burlington, WI (7 miles from Salem, WI)
- 28 days ago
- Burlington, WI (7 miles from Salem, WI)
- 28 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Franklin, WI (21 miles from Salem, WI)
- 29 days ago
- Franklin, WI (21 miles from Salem, WI)
- 29 days ago
JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....
Customer Service Representative
- Waukegan, IL (21 miles from Salem, WI)
- 45+ days ago
- Waukegan, IL (21 miles from Salem, WI)
- 45+ days ago
service to our customers....
Customer Service Representative - Patient Registration
- Racine, WI (20 miles from Salem, WI)
- 45+ days ago
- Racine, WI (20 miles from Salem, WI)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote Customer Service Representative
- Waukegan, IL (21 miles from Salem, WI)
- 45+ days ago
- Waukegan, IL (21 miles from Salem, WI)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDispatch & Customer Service Representative
- Franklin, WI (21 miles from Salem, WI)
- 90+ days ago
- Franklin, WI (21 miles from Salem, WI)
- 90+ days ago
Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
Demographic Data for Salem, WI
Moving to Salem, WI? Find some basic demographic data about Salem, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salem, WI
Highest Education Level
Customer Services in Salem, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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