Customer Service Jobs in River Falls, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 1 day ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 1 day ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
ULINE- Customer Service Representative
- Stillwater, MN (19 miles from River Falls, WI)
- 2 days ago
- Stillwater, MN (19 miles from River Falls, WI)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Prescott, WI (10 miles from River Falls, WI)
- 2 days ago
- Prescott, WI (10 miles from River Falls, WI)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
LP Customer Service Associate II
- Saint Paul, MN (24 miles from River Falls, WI)
- 5 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cottage Grove, MN (16 miles from River Falls, WI)
- 9 days ago
- Cottage Grove, MN (16 miles from River Falls, WI)
- 9 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 11 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 16 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 16 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
ULINE- Call Center Representative
- Hammond, WI (10 miles from River Falls, WI)
- 30+ days ago
- Hammond, WI (10 miles from River Falls, WI)
- 30+ days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Inside Sales/Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 30+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 30+ days ago
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
Customer Service Representative- Weekend Closing (12pm-8pm)
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative- Weekday Afternoon (2pm-10pm)
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative- Weekend Opening
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative - PT
- Saint Paul, MN (24 miles from River Falls, WI)
- 60+ days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 60+ days ago
service....
Demographic Data for River Falls, WI
Moving to River Falls, WI? Find some basic demographic data about River Falls, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in River Falls, WI
Highest Education Level
Customer Services in River Falls, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »