Customer Service Jobs in Racine, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Overnights
- South Milwaukee, WI (13 miles from Racine, WI)
- 3 days ago
- South Milwaukee, WI (13 miles from Racine, WI)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (22 miles from Racine, WI)
- 3 days ago
- Waterford, WI (22 miles from Racine, WI)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- South Milwaukee, WI (13 miles from Racine, WI)
- 3 days ago
- South Milwaukee, WI (13 miles from Racine, WI)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Camp Lake, WI (22 miles from Racine, WI)
- 3 days ago
- Camp Lake, WI (22 miles from Racine, WI)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- New Berlin, WI (22 miles from Racine, WI)
- 5 days ago
- New Berlin, WI (22 miles from Racine, WI)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
We are seeking a sales-oriented Customer Service Representative committed to unsurpassed customer service for high volume call center in a friendly, fast-paced environment....
Remote WorkCustomer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (7 miles from Racine, WI)
- 9 days ago
- Kenosha, WI (7 miles from Racine, WI)
- 9 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
ULINE- Call Center Representative
- Rochester, WI (22 miles from Racine, WI)
- 10 days ago
- Rochester, WI (22 miles from Racine, WI)
- 10 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Franklin, WI (15 miles from Racine, WI)
- 12 days ago
- Franklin, WI (15 miles from Racine, WI)
- 12 days ago
JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 15 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 15 days ago
Understands and contributes to company goals, missions, and philosophies as expressed by the customer service manager....
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 16 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 16 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Patient Registration
- Milwaukee, WI (22 miles from Racine, WI)
- 18 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 18 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Racine, WI
Highest Education Level
Customer Services in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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