Customer Service Jobs in Racine, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....

Retail Customer Service Associate

  • Franklin, WI (15 miles from Racine, WI)
  • 4 days ago
  • Franklin, WI (15 miles from Racine, WI)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 6 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 6 days ago

service....

Customer Service Representative - Bilingual

  • Rochester, WI (22 miles from Racine, WI)
  • 8 days ago
  • Rochester, WI (22 miles from Racine, WI)
  • 8 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Big Bend, WI (24 miles from Racine, WI)
  • 8 days ago
  • Big Bend, WI (24 miles from Racine, WI)
  • 8 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 12 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 12 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative - FT

  • Milwaukee, WI (22 miles from Racine, WI)
  • 13 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 13 days ago

service....

Customer Service Representative - Overnights

  • Bristol, WI (17 miles from Racine, WI)
  • 15 days ago
  • Bristol, WI (17 miles from Racine, WI)
  • 15 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Finra Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 20 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 20 days ago

Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service...

Customer Service Rep

  • Racine, WI
  • 21 days ago
  • Racine, WI
  • 21 days ago

What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....

Healthcare Customer Service Representative - Starts 7/07

  • Milwaukee, WI (22 miles from Racine, WI)
  • 27 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 27 days ago

Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...

Remote Work

ULINE- Call Center Representative

  • Waterford, WI (22 miles from Racine, WI)
  • 29 days ago
  • Waterford, WI (22 miles from Racine, WI)
  • 29 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative (Call-Center)- Waukegan, IL

  • Kenosha, WI (7 miles from Racine, WI)
  • 30+ days ago
  • Kenosha, WI (7 miles from Racine, WI)
  • 30+ days ago

As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....

ULINE- Customer Service Representative

  • Muskego, WI (20 miles from Racine, WI)
  • 30+ days ago
  • Muskego, WI (20 miles from Racine, WI)
  • 30+ days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago

Understands and contributes to company goals, missions, and philosophies as expressed by the customer service manager....

Demographic Data for Racine, WI

Moving to Racine, WI? Find some basic demographic data about Racine, WI below.


Local
National
128,061
2,276
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Racine, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Racine, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Racine, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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