Customer Service Jobs in Racine, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative - Bilingual

  • Union Grove, WI (13 miles from Racine, WI)
  • moments ago
  • Union Grove, WI (13 miles from Racine, WI)
  • moments ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Waterford, WI (22 miles from Racine, WI)
  • moments ago
  • Waterford, WI (22 miles from Racine, WI)
  • moments ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative- Milwaukee, WI

  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

Strong Organizational Skills Multitasking Abilities Customer Service EEO Statement Maximus is an equal opportunity employer....

Customer Service Representative - Patient Registration

  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative (Licensed P&C Agent) Bilingual

  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago

Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....

Customer Service Representative

  • Greendale, WI (18 miles from Racine, WI)
  • 3 days ago
  • Greendale, WI (18 miles from Racine, WI)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Caledonia, WI (10 miles from Racine, WI)
  • 3 days ago
  • Caledonia, WI (10 miles from Racine, WI)
  • 3 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Waterford, WI (22 miles from Racine, WI)
  • 14 days ago
  • Waterford, WI (22 miles from Racine, WI)
  • 14 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Driving

  • Milwaukee, WI (22 miles from Racine, WI)
  • 18 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 18 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

LP Customer Service Associate II

  • Milwaukee, WI (22 miles from Racine, WI)
  • 27 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Tactical Uniform)

  • Milwaukee, WI (22 miles from Racine, WI)
  • 28 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist

  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago

service....

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 90+ days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Licensed Customer Service Representative - Milwaukee, WI

  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 30+ days ago

& Casualty License Education: High School Diploma or equivalent Work Experience: Providing a high level of customer-focused service Servicing insurance policies and processing applications, renewals...

Retail Customer Service Associate

  • Franklin, WI (15 miles from Racine, WI)
  • 30+ days ago
  • Franklin, WI (15 miles from Racine, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Demographic Data for Racine, WI

Moving to Racine, WI? Find some basic demographic data about Racine, WI below.


Local
National
128,061
2,276
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Racine, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Racine, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Racine, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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