Customer Service Jobs in Poynette, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep Pay is Must Live
- Madison, WI (23 miles from Poynette, WI)
- 4 days ago
- Madison, WI (23 miles from Poynette, WI)
- 4 days ago
Service Rep / Customer Care Specialist to join our team!...
- Madison, WI (23 miles from Poynette, WI)
- 4 days ago
- Madison, WI (23 miles from Poynette, WI)
- 4 days ago
Provide exceptional customer service to ensure a positive experience for each caller. How do I know this opportunity is right for me?...
Remote WorkCustomer Service Representative, Medicare Pharmacy
- Madison, WI (23 miles from Poynette, WI)
- 5 days ago
- Madison, WI (23 miles from Poynette, WI)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Madison, WI (23 miles from Poynette, WI)
- 9 days ago
- Madison, WI (23 miles from Poynette, WI)
- 9 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Associate Customer Service Representative
- Madison, WI (23 miles from Poynette, WI)
- 10 days ago
- Madison, WI (23 miles from Poynette, WI)
- 10 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Madison, WI (23 miles from Poynette, WI)
- 16 days ago
- Madison, WI (23 miles from Poynette, WI)
- 16 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Madison, WI (23 miles from Poynette, WI)
- 27 days ago
- Madison, WI (23 miles from Poynette, WI)
- 27 days ago
JOB REQUIREMENTS: It\'s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join...
Customer Service Representative
- Madison, WI (23 miles from Poynette, WI)
- 27 days ago
- Madison, WI (23 miles from Poynette, WI)
- 27 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Madison, WI (23 miles from Poynette, WI)
- 28 days ago
- Madison, WI (23 miles from Poynette, WI)
- 28 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Licensed Customer Service Rep - Madison
- Madison, WI (23 miles from Poynette, WI)
- 30+ days ago
- Madison, WI (23 miles from Poynette, WI)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Madison, WI (23 miles from Poynette, WI)
- 45+ days ago
- Madison, WI (23 miles from Poynette, WI)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Poynette, WI
Moving to Poynette, WI? Find some basic demographic data about Poynette, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Poynette, WI
Highest Education Level
Customer Services in Poynette, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »