Customer Service Jobs in Poynette, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Rep Pay is Must Live

  • Madison, WI (23 miles from Poynette, WI)
  • 4 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 4 days ago

Service Rep / Customer Care Specialist to join our team!...

Customer Service Rep

  • Madison, WI (23 miles from Poynette, WI)
  • 4 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 4 days ago

Provide exceptional customer service to ensure a positive experience for each caller. How do I know this opportunity is right for me?...

Remote Work

Customer Service Representative, Medicare Pharmacy

  • Madison, WI (23 miles from Poynette, WI)
  • 5 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 9 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 9 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Associate Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 10 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 10 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Madison, WI (23 miles from Poynette, WI)
  • 16 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 16 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Licensed Customer Service Rep

  • Madison, WI (23 miles from Poynette, WI)
  • 27 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 27 days ago

JOB REQUIREMENTS: It\'s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join...

Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 27 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 27 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 28 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 28 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Licensed Customer Service Rep - Madison

  • Madison, WI (23 miles from Poynette, WI)
  • 30+ days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 30+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Loss Prevention Customer Service Associate II (Tactical Uniform)

  • Madison, WI (23 miles from Poynette, WI)
  • 45+ days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Poynette, WI

Moving to Poynette, WI? Find some basic demographic data about Poynette, WI below.


Local
National
5,951
114
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Poynette, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Poynette, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Poynette, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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