Customer Service Jobs in Port Washington, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative - Menomonee Falls

  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 9 hours ago
  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 9 hours ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative III

  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 1 day ago
  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 1 day ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Customer Service Representative - Patient Registration

  • Mequon, WI (14 miles from Port Washington, WI)
  • 6 days ago
  • Mequon, WI (14 miles from Port Washington, WI)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Srvc Representative

  • Germantown, WI (18 miles from Port Washington, WI)
  • 7 days ago
  • Germantown, WI (18 miles from Port Washington, WI)
  • 7 days ago

Associates or Bachelors Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...

Customer Service Representative - Patient Registration II

  • Mequon, WI (14 miles from Port Washington, WI)
  • 11 days ago
  • Mequon, WI (14 miles from Port Washington, WI)
  • 11 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 11 days ago
  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 11 days ago

Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Service Representative - Patient Registration

  • Wauwatosa, WI (24 miles from Port Washington, WI)
  • 22 days ago
  • Wauwatosa, WI (24 miles from Port Washington, WI)
  • 22 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Wound Care Process Customer Service Representative

  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 26 days ago
  • Menomonee Falls, WI (22 miles from Port Washington, WI)
  • 26 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Process Customer Service Representative to join our team....

Customer Service Representative

  • Mequon, WI (14 miles from Port Washington, WI)
  • 30+ days ago
  • Mequon, WI (14 miles from Port Washington, WI)
  • 30+ days ago

As our **Customer Service Representative**, youll work to help our patients check into the hospital....

Customer Service Representative

  • Sheboygan Falls, WI (22 miles from Port Washington, WI)
  • 60+ days ago
  • Sheboygan Falls, WI (22 miles from Port Washington, WI)
  • 60+ days ago

(1) Customer Service Representative III...

Demographic Data for Port Washington, WI

Moving to Port Washington, WI? Find some basic demographic data about Port Washington, WI below.


Local
National
13,379
334
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Salary for Customer Service Jobs in Port Washington, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Port Washington, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Port Washington, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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