Customer Service Jobs in Osceola, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Star Prairie, WI (5 miles from Osceola, WI)
- 2 days ago
- Star Prairie, WI (5 miles from Osceola, WI)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Hudson, WI (21 miles from Osceola, WI)
- 2 days ago
- Hudson, WI (21 miles from Osceola, WI)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative II - 1st Shift
- Dresser, WI (5 miles from Osceola, WI)
- 3 days ago
- Dresser, WI (5 miles from Osceola, WI)
- 3 days ago
Customer Service Representative II - 1st Shift Dresser, WI ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing assigned...
ULINE- Call Center Representative
- Bayport, MN (19 miles from Osceola, WI)
- 26 days ago
- Bayport, MN (19 miles from Osceola, WI)
- 26 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Retail Customer Service Associate
- White Bear Lake, MN (22 miles from Osceola, WI)
- 45+ days ago
- White Bear Lake, MN (22 miles from Osceola, WI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...
Customer Service Representative PT Afternoon Evenings
- Hudson, WI (21 miles from Osceola, WI)
- 60+ days ago
- Hudson, WI (21 miles from Osceola, WI)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend Parttime
- Hudson, WI (21 miles from Osceola, WI)
- 60+ days ago
- Hudson, WI (21 miles from Osceola, WI)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Hudson, WI (21 miles from Osceola, WI)
- 90+ days ago
- Hudson, WI (21 miles from Osceola, WI)
- 90+ days ago
a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Part Time
- Hudson, WI (21 miles from Osceola, WI)
- 90+ days ago
- Hudson, WI (21 miles from Osceola, WI)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Osceola, WI
Moving to Osceola, WI? Find some basic demographic data about Osceola, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Osceola, WI
Highest Education Level
Customer Services in Osceola, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »