Customer Service Jobs in Oconomowoc, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Medicaid Customer Service Representative

  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 2 hours ago
  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 2 hours ago

Additional Skills & Qualifications + Minimum Related Years of Experience (per minimum education) Required: + Experience working in a customer service focused industry strongly desired. + Experience...

Customer Service Representative

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 3 hours ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 3 hours ago

Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....

Customer Service Representative - Menomonee Falls

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 3 days ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 3 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative III

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 4 days ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 4 days ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Retail Customer Service Associate

  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 5 days ago
  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 5 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 N Springdale Rd, Waukesha, WI...

Customer Service Representative

  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 9 days ago
  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 9 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 9 days ago
  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 9 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Srvc Representative

  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 10 days ago
  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 10 days ago

Associates or Bachelors Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...

Customer Service Representative

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 14 days ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 14 days ago

Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Service Representative - Bilingual

  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 30+ days ago
  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 30+ days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Pewaukee, WI (13 miles from Oconomowoc, WI)
  • 30+ days ago
  • Pewaukee, WI (13 miles from Oconomowoc, WI)
  • 30+ days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 30+ days ago
  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 30+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 90+ days ago
  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 90+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Oconomowoc, WI

Moving to Oconomowoc, WI? Find some basic demographic data about Oconomowoc, WI below.


Local
National
36,595
946
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Oconomowoc, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Oconomowoc, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oconomowoc, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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