Customer Service Jobs in Oak Creek, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medicaid Customer Service Representative
- Brookfield, WI (15 miles from Oak Creek, WI)
- 19 hours ago
- Brookfield, WI (15 miles from Oak Creek, WI)
- 19 hours ago
Additional Skills & Qualifications + Minimum Related Years of Experience (per minimum education) Required: + Experience working in a customer service focused industry strongly desired. + Experience...
Customer Service Representative
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 21 hours ago
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 21 hours ago
Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....
Customer Service Representative
- Milwaukee, WI (10 miles from Oak Creek, WI)
- 3 days ago
- Milwaukee, WI (10 miles from Oak Creek, WI)
- 3 days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....
Customer Service Representative - Menomonee Falls
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 4 days ago
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 4 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative III
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 5 days ago
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 5 days ago
Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....
Retail Customer Service Associate
- Franklin, WI (6 miles from Oak Creek, WI)
- 6 days ago
- Franklin, WI (6 miles from Oak Creek, WI)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Customer Service Representative - Bilingual
- Rochester, WI (19 miles from Oak Creek, WI)
- 10 days ago
- Rochester, WI (19 miles from Oak Creek, WI)
- 10 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Big Bend, WI (16 miles from Oak Creek, WI)
- 10 days ago
- Big Bend, WI (16 miles from Oak Creek, WI)
- 10 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waukesha, WI (19 miles from Oak Creek, WI)
- 10 days ago
- Waukesha, WI (19 miles from Oak Creek, WI)
- 10 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Patient Registration
- Mequon, WI (23 miles from Oak Creek, WI)
- 10 days ago
- Mequon, WI (23 miles from Oak Creek, WI)
- 10 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Milwaukee, WI (10 miles from Oak Creek, WI)
- 14 days ago
- Milwaukee, WI (10 miles from Oak Creek, WI)
- 14 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - Patient Registration II
- Mequon, WI (23 miles from Oak Creek, WI)
- 14 days ago
- Mequon, WI (23 miles from Oak Creek, WI)
- 14 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 15 days ago
- Menomonee Falls, WI (21 miles from Oak Creek, WI)
- 15 days ago
Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
- Racine, WI (12 miles from Oak Creek, WI)
- 23 days ago
- Racine, WI (12 miles from Oak Creek, WI)
- 23 days ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
Customer Service Representative - Patient Registration
- Wauwatosa, WI (13 miles from Oak Creek, WI)
- 26 days ago
- Wauwatosa, WI (13 miles from Oak Creek, WI)
- 26 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Oak Creek, WI
Moving to Oak Creek, WI? Find some basic demographic data about Oak Creek, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Creek, WI
Highest Education Level
Customer Services in Oak Creek, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »