Customer Service Jobs in New Munster, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Powers Lake, WI (3 miles from New Munster, WI)
- moments ago
- Powers Lake, WI (3 miles from New Munster, WI)
- moments ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (12 miles from New Munster, WI)
- moments ago
- Union Grove, WI (12 miles from New Munster, WI)
- moments ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Waterford, WI (14 miles from New Munster, WI)
- moments ago
- Waterford, WI (14 miles from New Munster, WI)
- moments ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Bilingual Customer Service Representative
- Waukegan, IL (24 miles from New Munster, WI)
- 2 days ago
- Waukegan, IL (24 miles from New Munster, WI)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
ULINE- Customer Service Representative
- Caledonia, WI (21 miles from New Munster, WI)
- 3 days ago
- Caledonia, WI (21 miles from New Munster, WI)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Lake Geneva, WI (11 miles from New Munster, WI)
- 6 days ago
- Lake Geneva, WI (11 miles from New Munster, WI)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating
- Woodstock, IL (21 miles from New Munster, WI)
- 45+ days ago
- Woodstock, IL (21 miles from New Munster, WI)
- 45+ days ago
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....
Retail Customer Service Associate
- Franklin, WI (23 miles from New Munster, WI)
- 30+ days ago
- Franklin, WI (23 miles from New Munster, WI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Dispatch & Customer Service Representative
- Franklin, WI (23 miles from New Munster, WI)
- 90+ days ago
- Franklin, WI (23 miles from New Munster, WI)
- 90+ days ago
Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Munster, WI
Highest Education Level
Customer Services in New Munster, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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