Customer Service Jobs in New Munster, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative

  • Powers Lake, WI (3 miles from New Munster, WI)
  • moments ago
  • Powers Lake, WI (3 miles from New Munster, WI)
  • moments ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Union Grove, WI (12 miles from New Munster, WI)
  • moments ago
  • Union Grove, WI (12 miles from New Munster, WI)
  • moments ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Waterford, WI (14 miles from New Munster, WI)
  • moments ago
  • Waterford, WI (14 miles from New Munster, WI)
  • moments ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Bilingual Customer Service Representative

  • Waukegan, IL (24 miles from New Munster, WI)
  • 2 days ago
  • Waukegan, IL (24 miles from New Munster, WI)
  • 2 days ago

Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....

ULINE- Customer Service Representative

  • Caledonia, WI (21 miles from New Munster, WI)
  • 3 days ago
  • Caledonia, WI (21 miles from New Munster, WI)
  • 3 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Lake Geneva, WI (11 miles from New Munster, WI)
  • 6 days ago
  • Lake Geneva, WI (11 miles from New Munster, WI)
  • 6 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

  • Woodstock, IL (21 miles from New Munster, WI)
  • 45+ days ago
  • Woodstock, IL (21 miles from New Munster, WI)
  • 45+ days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Retail Customer Service Associate

  • Franklin, WI (23 miles from New Munster, WI)
  • 30+ days ago
  • Franklin, WI (23 miles from New Munster, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Dispatch & Customer Service Representative

  • Franklin, WI (23 miles from New Munster, WI)
  • 90+ days ago
  • Franklin, WI (23 miles from New Munster, WI)
  • 90+ days ago

Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in New Munster, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Munster, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Munster, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »