Customer Service Jobs in Milwaukee, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative- Milwaukee, WI

  • Milwaukee, WI
  • 9 hours ago
  • Milwaukee, WI
  • 9 hours ago

Maximus is seeking a Customer Service Representative to join our team at our onsite location in Milwaukee, WI for our WI WORKS project....

Customer Service Representative - Patient Registration

  • Milwaukee, WI
  • 18 hours ago
  • Milwaukee, WI
  • 18 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative (Licensed P&C Agent) Bilingual

  • Milwaukee, WI
  • 1 day ago
  • Milwaukee, WI
  • 1 day ago

Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....

Customer Service Representative - PT

  • Milwaukee, WI
  • 3 days ago
  • Milwaukee, WI
  • 3 days ago

service....

Claims Support - Customer Service Representative I

  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 8 days ago
  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 8 days ago

Claims Support - Customer Service Representative I Job Responsibilities: The Claims Customer Service Representative I is responsible for delivering effective customer service to all Community Care providers...

Customer Service Representative - Patient Registration II

  • Mequon, WI (12 miles from Milwaukee, WI)
  • 11 days ago
  • Mequon, WI (12 miles from Milwaukee, WI)
  • 11 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative III

  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 13 days ago
  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 13 days ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Customer Service Representative - Driving

  • Milwaukee, WI
  • 18 days ago
  • Milwaukee, WI
  • 18 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Germantown, WI (17 miles from Milwaukee, WI)
  • 24 days ago
  • Germantown, WI (17 miles from Milwaukee, WI)
  • 24 days ago

Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...

LP Customer Service Associate II

  • Milwaukee, WI
  • 26 days ago
  • Milwaukee, WI
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Tactical Uniform)

  • Milwaukee, WI
  • 27 days ago
  • Milwaukee, WI
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

service....

Customer Service Representative

  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 90+ days ago
  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 90+ days ago

Our Customer Service Reps are a vital part of our Customer Service Team, which provides exceptional customer service to our inbound customer, vendor, partner and contractor clients....

Customer Service Representative

  • Milwaukee, WI
  • 90+ days ago
  • Milwaukee, WI
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Licensed Customer Service Representative - Milwaukee, WI

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

& Casualty License Education: High School Diploma or equivalent Work Experience: Providing a high level of customer-focused service Servicing insurance policies and processing applications, renewals...

Demographic Data for Milwaukee, WI

Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.


Local
National
796,239
17,259
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Milwaukee, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Milwaukee, WI offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milwaukee, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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