Customer Service Jobs in Milwaukee, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Associate Customer Service Representative

  • Milwaukee, WI
  • 3 days ago
  • Milwaukee, WI
  • 3 days ago

Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...

Remote Work

Customer Service Rep - International & Domestic

  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 8 days ago
  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 8 days ago

You have: College Degree or Associate degree in International Business preferred or related equivalent business experience. 1 to 3 years experience in international sales or customer service required...

Customer Service Representative

  • Milwaukee, WI
  • 12 days ago
  • Milwaukee, WI
  • 12 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Racine, WI (22 miles from Milwaukee, WI)
  • 13 days ago
  • Racine, WI (22 miles from Milwaukee, WI)
  • 13 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative - ASO

  • Brookfield, WI (9 miles from Milwaukee, WI)
  • 14 days ago
  • Brookfield, WI (9 miles from Milwaukee, WI)
  • 14 days ago

Job Responsibilities Deliver outstanding customer service aligned with Network Health's mission, values, and vision....

Customer Service Representative

  • Germantown, WI (17 miles from Milwaukee, WI)
  • 20 days ago
  • Germantown, WI (17 miles from Milwaukee, WI)
  • 20 days ago

Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...

Customer Service Rep

  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 21 days ago
  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 21 days ago

Your Qualifications: An associate degree of equivalent from a two-year college or technical school Five years or experience in customer service or parts sales for mechanical equipment; or an equivalent...

Licensed Customer Service Representative - Waukesha

  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 21 days ago
  • Waukesha, WI (15 miles from Milwaukee, WI)
  • 21 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Licensed Customer Service Representative - Milwaukee

  • Milwaukee, WI
  • 21 days ago
  • Milwaukee, WI
  • 21 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • New Berlin, WI (7 miles from Milwaukee, WI)
  • 29 days ago
  • New Berlin, WI (7 miles from Milwaukee, WI)
  • 29 days ago

Doing: C ustomer Service Functions: Answer customer service calls within defined Key Performance Indicators....

Customer Service Representative - Patient Registration

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Milwaukee, WI
  • 30+ days ago
  • Milwaukee, WI
  • 30+ days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....

Customer Service Representative - Menomonee Falls

  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 30+ days ago
  • Menomonee Falls, WI (13 miles from Milwaukee, WI)
  • 30+ days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Retail Customer Service Associate

  • Franklin, WI (11 miles from Milwaukee, WI)
  • 45+ days ago
  • Franklin, WI (11 miles from Milwaukee, WI)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Customer Service Representative

  • Brookfield, WI (9 miles from Milwaukee, WI)
  • 60+ days ago
  • Brookfield, WI (9 miles from Milwaukee, WI)
  • 60+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Demographic Data for Milwaukee, WI

Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.


Local
National
796,239
17,259
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Milwaukee, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Milwaukee, WI offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milwaukee, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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