Customer Service Jobs in Milwaukee, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...
Remote WorkCustomer Service Rep - International & Domestic
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 8 days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 8 days ago
You have: College Degree or Associate degree in International Business preferred or related equivalent business experience. 1 to 3 years experience in international sales or customer service required...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative
- Racine, WI (22 miles from Milwaukee, WI)
- 13 days ago
- Racine, WI (22 miles from Milwaukee, WI)
- 13 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - ASO
- Brookfield, WI (9 miles from Milwaukee, WI)
- 14 days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 14 days ago
Job Responsibilities Deliver outstanding customer service aligned with Network Health's mission, values, and vision....
Customer Service Representative
- Germantown, WI (17 miles from Milwaukee, WI)
- 20 days ago
- Germantown, WI (17 miles from Milwaukee, WI)
- 20 days ago
Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...
- Waukesha, WI (15 miles from Milwaukee, WI)
- 21 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 21 days ago
Your Qualifications: An associate degree of equivalent from a two-year college or technical school Five years or experience in customer service or parts sales for mechanical equipment; or an equivalent...
Licensed Customer Service Representative - Waukesha
- Waukesha, WI (15 miles from Milwaukee, WI)
- 21 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 21 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Licensed Customer Service Representative - Milwaukee
- Milwaukee, WI
- 21 days ago
- Milwaukee, WI
- 21 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- New Berlin, WI (7 miles from Milwaukee, WI)
- 29 days ago
- New Berlin, WI (7 miles from Milwaukee, WI)
- 29 days ago
Doing: C ustomer Service Functions: Answer customer service calls within defined Key Performance Indicators....
Customer Service Representative - Patient Registration
- Milwaukee, WI
- 30+ days ago
- Milwaukee, WI
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....
Customer Service Representative - Menomonee Falls
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 30+ days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 30+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Retail Customer Service Associate
- Franklin, WI (11 miles from Milwaukee, WI)
- 45+ days ago
- Franklin, WI (11 miles from Milwaukee, WI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Customer Service Representative
- Brookfield, WI (9 miles from Milwaukee, WI)
- 60+ days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 60+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Milwaukee, WI
Highest Education Level
Customer Services in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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