Customer Service Jobs in La Crosse, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Onalaska, WI (9 miles from La Crosse, WI)
- 20 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 20 days ago
Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....
Personal Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Minimum of 2 years of customer service experience....
Customer Service Rep - Onalaska
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
- Caledonia, MN (17 miles from La Crosse, WI)
- 30+ days ago
- Caledonia, MN (17 miles from La Crosse, WI)
- 30+ days ago
Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team....
Customer Service Representative in La Crosse,WI,US
- La Crosse, WI
- 30+ days ago
- La Crosse, WI
- 30+ days ago
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience....
Customer Service Representative
- Onalaska, WI (9 miles from La Crosse, WI)
- 60+ days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 60+ days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for La Crosse, WI
Moving to La Crosse, WI? Find some basic demographic data about La Crosse, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in La Crosse, WI
Highest Education Level
Customer Services in La Crosse, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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