Customer Service Jobs in Kenosha, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Waukegan, IL (18 miles from Kenosha, WI)
- 2 days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative Producer Services (Bilingual Spanish-English)
- North Chicago, IL (20 miles from Kenosha, WI)
- 20 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 20 days ago
Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...
Customer Service Representative CWB (Bilingual Spanish-English)
- North Chicago, IL (20 miles from Kenosha, WI)
- 20 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 20 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...
Customer Service Representative -Producer Services"
- North Chicago, IL (20 miles from Kenosha, WI)
- 30+ days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 30+ days ago
Customer Service Representative -Producer Services" Job Description Job Title: Customer Service Representative -Producer Services Duration: 6 Months assignment (Temp To Perm depends on performance)...
Retail Customer Service Associate
- Franklin, WI (20 miles from Kenosha, WI)
- 30+ days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Dispatch & Customer Service Representative
- Franklin, WI (20 miles from Kenosha, WI)
- 90+ days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 90+ days ago
Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kenosha, WI
Highest Education Level
Customer Services in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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