Customer Service Jobs in Kenosha, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative, Medicare Pharmacy Contact Center

  • Kenosha, WI
  • 20 hours ago
  • Kenosha, WI
  • 20 hours ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative - Overnights

  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 3 days ago
  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 3 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Waterford, WI (22 miles from Kenosha, WI)
  • 3 days ago
  • Waterford, WI (22 miles from Kenosha, WI)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 3 days ago
  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 3 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Camp Lake, WI (17 miles from Kenosha, WI)
  • 3 days ago
  • Camp Lake, WI (17 miles from Kenosha, WI)
  • 3 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative (Call-Center)- Waukegan, IL

  • Kenosha, WI
  • 8 days ago
  • Kenosha, WI
  • 8 days ago

As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....

Spanish Bilingual Remote Customer Service Representative

  • North Chicago, IL (20 miles from Kenosha, WI)
  • 9 days ago
  • North Chicago, IL (20 miles from Kenosha, WI)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

ULINE- Call Center Representative

  • Powers Lake, WI (24 miles from Kenosha, WI)
  • 10 days ago
  • Powers Lake, WI (24 miles from Kenosha, WI)
  • 10 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Franklin, WI (20 miles from Kenosha, WI)
  • 11 days ago
  • Franklin, WI (20 miles from Kenosha, WI)
  • 11 days ago

JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....

Representative, Pharmacy

  • Racine, WI (7 miles from Kenosha, WI)
  • 16 days ago
  • Racine, WI (7 miles from Kenosha, WI)
  • 16 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Transportation Customer Service Rep (CSR)

  • Sturtevant, WI (7 miles from Kenosha, WI)
  • 19 days ago
  • Sturtevant, WI (7 miles from Kenosha, WI)
  • 19 days ago

Customer Service Agent - Transportation (CSR) for our valued manufacturing client in the S....

Customer Service Representative

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 27 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 27 days ago

service to our customers....

Customer Service Representative - Patient Registration

  • Racine, WI (7 miles from Kenosha, WI)
  • 30+ days ago
  • Racine, WI (7 miles from Kenosha, WI)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Franklin, WI (20 miles from Kenosha, WI)
  • 30+ days ago
  • Franklin, WI (20 miles from Kenosha, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Retail Customer Service Associate

  • Gurnee, IL (17 miles from Kenosha, WI)
  • 30+ days ago
  • Gurnee, IL (17 miles from Kenosha, WI)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...

Demographic Data for Kenosha, WI

Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.


Local
National
113,121
2,207
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Kenosha, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kenosha, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kenosha, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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