Customer Service Jobs in Jefferson, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Water Utility)
- Janesville, WI (23 miles from Jefferson, WI)
- 1 day ago
- Janesville, WI (23 miles from Jefferson, WI)
- 1 day ago
As a key member of our team, you will handle a variety of customer service and clerical duties necessary for the efficient operation of the customer service work group of the Water Utility....
- Janesville, WI (23 miles from Jefferson, WI)
- 11 days ago
- Janesville, WI (23 miles from Jefferson, WI)
- 11 days ago
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Customer Service Representative
- Janesville, WI (23 miles from Jefferson, WI)
- 30+ days ago
- Janesville, WI (23 miles from Jefferson, WI)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 18 - $ 20 / Hour location_on Janesville, Wisconsin work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Retail Customer Service Associate
- Janesville, WI (23 miles from Jefferson, WI)
- 30+ days ago
- Janesville, WI (23 miles from Jefferson, WI)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3900 Deerfield Dr, Janesville, WI...
Customer Service Representative (Hybrid) 1
- Janesville, WI (24 miles from Jefferson, WI)
- 45+ days ago
- Janesville, WI (24 miles from Jefferson, WI)
- 45+ days ago
You Have: High School diploma or equivalent. 1+ years of customer service experience....
Demographic Data for Jefferson, WI
Moving to Jefferson, WI? Find some basic demographic data about Jefferson, WI below.
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Salary for Customer Service Jobs in Jefferson, WI
Highest Education Level
Customer Services in Jefferson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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