Customer Service Jobs in Hartland, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 20 hours ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 20 hours ago

Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service...

Remote Work

Retail Customer Service Associate

  • Franklin, WI (23 miles from Hartland, WI)
  • 2 days ago
  • Franklin, WI (23 miles from Hartland, WI)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Customer Service Representative - Overnights

  • Waukesha, WI (9 miles from Hartland, WI)
  • 6 days ago
  • Waukesha, WI (9 miles from Hartland, WI)
  • 6 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Muskego, WI (20 miles from Hartland, WI)
  • 6 days ago
  • Muskego, WI (20 miles from Hartland, WI)
  • 6 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Patient Registration

  • Franklin, WI (23 miles from Hartland, WI)
  • 9 days ago
  • Franklin, WI (23 miles from Hartland, WI)
  • 9 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - FT

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 9 days ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 9 days ago

service....

Wisconsin Residents Only - Healthcare Insurance Customer Service

  • Brookfield, WI (12 miles from Hartland, WI)
  • 11 days ago
  • Brookfield, WI (12 miles from Hartland, WI)
  • 11 days ago

The Member Experience Representative's primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...

Remote Work

Customer Service Representative - Bilingual

  • Pewaukee, WI (5 miles from Hartland, WI)
  • 13 days ago
  • Pewaukee, WI (5 miles from Hartland, WI)
  • 13 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative (Licensed P&C Agent) Bilingual

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 15 days ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 15 days ago

Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....

Customer Service Representative - PT

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 17 days ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 17 days ago

service....

ULINE- Customer Service Representative

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 19 days ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 19 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Waukesha, WI (9 miles from Hartland, WI)
  • 19 days ago
  • Waukesha, WI (9 miles from Hartland, WI)
  • 19 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Patient Registration II

  • Mequon, WI (20 miles from Hartland, WI)
  • 25 days ago
  • Mequon, WI (20 miles from Hartland, WI)
  • 25 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative III

  • Menomonee Falls, WI (10 miles from Hartland, WI)
  • 27 days ago
  • Menomonee Falls, WI (10 miles from Hartland, WI)
  • 27 days ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Customer Service Representative - Driving

  • Milwaukee, WI (22 miles from Hartland, WI)
  • 30+ days ago
  • Milwaukee, WI (22 miles from Hartland, WI)
  • 30+ days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Demographic Data for Hartland, WI

Moving to Hartland, WI? Find some basic demographic data about Hartland, WI below.


Local
National
21,239
599
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Hartland, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hartland, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hartland, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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