Customer Service Jobs in Hartford, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep - International & Domestic
- Menomonee Falls, WI (16 miles from Hartford, WI)
- 11 days ago
- Menomonee Falls, WI (16 miles from Hartford, WI)
- 11 days ago
You have: College Degree or Associate degree in International Business preferred or related equivalent business experience. 1 to 3 years experience in international sales or customer service required...
Customer Service Representative - ASO
- Brookfield, WI (22 miles from Hartford, WI)
- 16 days ago
- Brookfield, WI (22 miles from Hartford, WI)
- 16 days ago
Job Responsibilities Deliver outstanding customer service aligned with Network Health's mission, values, and vision....
Customer Service Representative
- Germantown, WI (13 miles from Hartford, WI)
- 22 days ago
- Germantown, WI (13 miles from Hartford, WI)
- 22 days ago
Position Overview Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative's primary responsibility is to serve as the liaison between Gehl Foods, Inc. and its customer...
- Waukesha, WI (21 miles from Hartford, WI)
- 23 days ago
- Waukesha, WI (21 miles from Hartford, WI)
- 23 days ago
Your Qualifications: An associate degree of equivalent from a two-year college or technical school Five years or experience in customer service or parts sales for mechanical equipment; or an equivalent...
Licensed Customer Service Representative - Waukesha
- Waukesha, WI (21 miles from Hartford, WI)
- 24 days ago
- Waukesha, WI (21 miles from Hartford, WI)
- 24 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Menomonee Falls
- Menomonee Falls, WI (16 miles from Hartford, WI)
- 45+ days ago
- Menomonee Falls, WI (16 miles from Hartford, WI)
- 45+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Retail Customer Service Associate
- Waukesha, WI (21 miles from Hartford, WI)
- 45+ days ago
- Waukesha, WI (21 miles from Hartford, WI)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 N Springdale Rd, Waukesha, WI...
Customer Service Representative - Patient Registration
- Mequon, WI (21 miles from Hartford, WI)
- 45+ days ago
- Mequon, WI (21 miles from Hartford, WI)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Brookfield, WI (22 miles from Hartford, WI)
- 60+ days ago
- Brookfield, WI (22 miles from Hartford, WI)
- 60+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Hartford, WI
Moving to Hartford, WI? Find some basic demographic data about Hartford, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hartford, WI
Highest Education Level
Customer Services in Hartford, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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