Customer Service Jobs in Green Bay, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Medicare Pharmacy Contact Center
- Green Bay, WI
- 1 day ago
- Green Bay, WI
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
First ISO and Affiliate Customer Service Representative
- Green Bay, WI
- 8 days ago
- Green Bay, WI
- 8 days ago
service....
Inside Sales Customer Service Representative
- Little Chute, WI (19 miles from Green Bay, WI)
- 14 days ago
- Little Chute, WI (19 miles from Green Bay, WI)
- 14 days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Retail Customer Service Associate
- Appleton, WI (22 miles from Green Bay, WI)
- 16 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...
Inside Sales Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 16 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 16 days ago
Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....
Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 24 days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 24 days ago
Customer Service Representative - 1st Shift Our client, a market leader in welding solutions, is seeking a Customer Service Representative to join their team....
& Casualty insurance license with at least 1 year experience. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online: www.flexstaff.com E-Mail a Rsum: ......
Customer Service Representative FULL TIME In office $16.00 per hour
- Green Bay, WI
- 30+ days ago
- Green Bay, WI
- 30+ days ago
Customer Service Representative | FULL TIME - In office | $16.00 per hour JOB DESCRIPTION Schedule: Monday through Friday 9am-6pm (rotating Saturdays) Pay: During temp to hire period - $16.00 per hour...
Customer Service Representative
- Brillion, WI (22 miles from Green Bay, WI)
- 60+ days ago
- Brillion, WI (22 miles from Green Bay, WI)
- 60+ days ago
AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI!...
Customer Service Representative - Patient Registration
- Appleton, WI (22 miles from Green Bay, WI)
- 60+ days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Appleton, WI (22 miles from Green Bay, WI)
- 90+ days ago
- Appleton, WI (22 miles from Green Bay, WI)
- 90+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Green Bay, WI
Moving to Green Bay, WI? Find some basic demographic data about Green Bay, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Green Bay, WI
Highest Education Level
Customer Services in Green Bay, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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