Customer Service Jobs in Glendale, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative II

Milwaukee, WI (7 miles from Glendale, WI)
3 days ago

Milwaukee, WI (7 miles from Glendale, WI)
3 days ago

Brady Corp is looking for a Customer Service Representative to join our Electromark team....

Principle Customer Service Representative (1st Shift: Monday - Friday 6am-2:30pm)

New Berlin, WI (11 miles from Glendale, WI)
5 days ago

New Berlin, WI (11 miles from Glendale, WI)
5 days ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Representative

Milwaukee, WI (7 miles from Glendale, WI)
5 days ago

Milwaukee, WI (7 miles from Glendale, WI)
5 days ago

We can point to four key reasons why we consistently please our customers: We offer a wide range of well-designed products Affordable prices Speedy delivery Exceptional customer service What can we...

FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide

Milwaukee, WI (7 miles from Glendale, WI)
6 days ago

Milwaukee, WI (7 miles from Glendale, WI)
6 days ago

Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service...

Remote Work

Retail Customer Service Associate

Franklin, WI (17 miles from Glendale, WI)
8 days ago

Franklin, WI (17 miles from Glendale, WI)
8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Retail Customer Service Associate

Waukesha, WI (15 miles from Glendale, WI)
8 days ago

Waukesha, WI (15 miles from Glendale, WI)
8 days ago

Customer Service Representative - Overnights

Waukesha, WI (15 miles from Glendale, WI)
12 days ago

Waukesha, WI (15 miles from Glendale, WI)
12 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

Muskego, WI (20 miles from Glendale, WI)
12 days ago

Muskego, WI (20 miles from Glendale, WI)
12 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

Caledonia, WI (22 miles from Glendale, WI)
12 days ago

Caledonia, WI (22 miles from Glendale, WI)
12 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Patient Registration

Franklin, WI (17 miles from Glendale, WI)
15 days ago

Franklin, WI (17 miles from Glendale, WI)
15 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - FT

Milwaukee, WI (7 miles from Glendale, WI)
15 days ago

Milwaukee, WI (7 miles from Glendale, WI)
15 days ago

service....

Wisconsin Residents Only - Healthcare Insurance Customer Service

Brookfield, WI (9 miles from Glendale, WI)
17 days ago

Brookfield, WI (9 miles from Glendale, WI)
17 days ago

The Member Experience Representative's primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...

Remote Work

Customer Service Representative (Licensed P&C Agent) Bilingual

Milwaukee, WI (7 miles from Glendale, WI)
21 days ago

Milwaukee, WI (7 miles from Glendale, WI)
21 days ago

Property/Casualty Insurance License desired (if not licensed, must obtain license within 90 days of employment)....

ULINE- Customer Service Representative

Caledonia, WI (22 miles from Glendale, WI)
22 days ago

Caledonia, WI (22 miles from Glendale, WI)
22 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - PT

Milwaukee, WI (7 miles from Glendale, WI)
23 days ago

Milwaukee, WI (7 miles from Glendale, WI)
23 days ago

service....

View all 28 jobs

Demographic Data for Glendale, WI

Moving to Glendale, WI? Find some basic demographic data about Glendale, WI below.

Median Age

Average Household Income

Home Value vs Household Income in Glendale, WI

Local

National

Total Population

5,893,722

Number of Businesses

141,683

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Salary for Customer Service Jobs in Glendale, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Glendale, WI offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Glendale, WI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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