Customer Service Jobs in Franklin, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI (11 miles from Franklin, WI)
- 1 day ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 1 day ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Kenosha, WI (20 miles from Franklin, WI)
- 1 day ago
- Kenosha, WI (20 miles from Franklin, WI)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Wisconsin Residents Only - Healthcare Insurance Customer Service
- Brookfield, WI (12 miles from Franklin, WI)
- 2 days ago
- Brookfield, WI (12 miles from Franklin, WI)
- 2 days ago
The Member Experience Representatives primary focus is to answer phone or email inquiries from providers, members, customers, or brokers regarding questions of coverage, claim status, benefit...
Remote WorkWound Care Process Customer Service Representative
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 3 days ago
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 3 days ago
Wound Care Process Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), mileage reimbursement, employee discount United States, Wisconsin, Menomonee...
Customer Service Representative - Overnights
- South Milwaukee, WI (7 miles from Franklin, WI)
- 4 days ago
- South Milwaukee, WI (7 miles from Franklin, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (12 miles from Franklin, WI)
- 4 days ago
- Waterford, WI (12 miles from Franklin, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- South Milwaukee, WI (7 miles from Franklin, WI)
- 4 days ago
- South Milwaukee, WI (7 miles from Franklin, WI)
- 4 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- New Berlin, WI (7 miles from Franklin, WI)
- 5 days ago
- New Berlin, WI (7 miles from Franklin, WI)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Milwaukee, WI (11 miles from Franklin, WI)
- 9 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 9 days ago
We are seeking a sales-oriented Customer Service Representative committed to unsurpassed customer service for high volume call center in a friendly, fast-paced environment....
Remote WorkCustomer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (20 miles from Franklin, WI)
- 9 days ago
- Kenosha, WI (20 miles from Franklin, WI)
- 9 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
ULINE- Customer Service Representative
- Oak Creek, WI (6 miles from Franklin, WI)
- 11 days ago
- Oak Creek, WI (6 miles from Franklin, WI)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Rochester, WI (14 miles from Franklin, WI)
- 11 days ago
- Rochester, WI (14 miles from Franklin, WI)
- 11 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....
Customer Service Representative
- Brookfield, WI (12 miles from Franklin, WI)
- 12 days ago
- Brookfield, WI (12 miles from Franklin, WI)
- 12 days ago
As our **Customer Service Representative**, you'll work to help our patients check into the hospital....
Personal Lines Customer Service
- Waukesha, WI (14 miles from Franklin, WI)
- 12 days ago
- Waukesha, WI (14 miles from Franklin, WI)
- 12 days ago
JOB REQUIREMENTS: Interact with customers to provide information in response to inquiries about policies, and to handle and resolve customer needs. Process Applications: Reviewing insurance...
Demographic Data for Franklin, WI
Moving to Franklin, WI? Find some basic demographic data about Franklin, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, WI
Highest Education Level
Customer Services in Franklin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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