Customer Service Jobs in Franklin, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - Patient Registration II
- Mequon, WI (23 miles from Franklin, WI)
- 2 days ago
- Mequon, WI (23 miles from Franklin, WI)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 2 days ago
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 2 days ago
Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
Customer Service Representative - FT
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 2 days ago
service....
Customer Service Representative - Patient Registration I
- Wauwatosa, WI (12 miles from Franklin, WI)
- 4 days ago
- Wauwatosa, WI (12 miles from Franklin, WI)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Overnights
- Bristol, WI (23 miles from Franklin, WI)
- 4 days ago
- Bristol, WI (23 miles from Franklin, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (12 miles from Franklin, WI)
- 4 days ago
- Waterford, WI (12 miles from Franklin, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Pewaukee, WI (18 miles from Franklin, WI)
- 4 days ago
- Pewaukee, WI (18 miles from Franklin, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative, Medicare Pharmacy
- Milwaukee, WI (11 miles from Franklin, WI)
- 5 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Finra Customer Service Representative
- Milwaukee, WI (11 miles from Franklin, WI)
- 10 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 10 days ago
Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service...
- Racine, WI (15 miles from Franklin, WI)
- 11 days ago
- Racine, WI (15 miles from Franklin, WI)
- 11 days ago
What You Will Contribute: The Customer Service Representative is the first of two levels in the Customer Care department....
Customer Service Representative - Bilingual
- Benet Lake, WI (24 miles from Franklin, WI)
- 11 days ago
- Benet Lake, WI (24 miles from Franklin, WI)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Lead Customer Service Representative
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
JOB REQUIREMENTS: Brady Corporation is seeking a Lead Customer Service Representative that will provide new and existing customers with the best possible service in relation to billing inquiries, service...
Customer Service Representative - Patient Registration
- Wauwatosa, WI (12 miles from Franklin, WI)
- 14 days ago
- Wauwatosa, WI (12 miles from Franklin, WI)
- 14 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI (11 miles from Franklin, WI)
- 16 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 16 days ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
Remote WorkDemographic Data for Franklin, WI
Moving to Franklin, WI? Find some basic demographic data about Franklin, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, WI
Highest Education Level
Customer Services in Franklin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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