Customer Service Jobs in Elkhorn, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual
- Rochester, WI (15 miles from Elkhorn, WI)
- 3 days ago
- Rochester, WI (15 miles from Elkhorn, WI)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Big Bend, WI (19 miles from Elkhorn, WI)
- 3 days ago
- Big Bend, WI (19 miles from Elkhorn, WI)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Bassett, WI (20 miles from Elkhorn, WI)
- 10 days ago
- Bassett, WI (20 miles from Elkhorn, WI)
- 10 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Call Center Representative
- Waterford, WI (16 miles from Elkhorn, WI)
- 24 days ago
- Waterford, WI (16 miles from Elkhorn, WI)
- 24 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative (Call-Center)- Waukegan, IL
- Lake Geneva, WI (11 miles from Elkhorn, WI)
- 30+ days ago
- Lake Geneva, WI (11 miles from Elkhorn, WI)
- 30+ days ago
As the company founded by utility operators, it is our goal to remain the industrys top technical and customer service leader. + **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation: + **Schedule...
Spanish Bilingual Remote Customer Service Representative
- Harvard, IL (22 miles from Elkhorn, WI)
- 30+ days ago
- Harvard, IL (22 miles from Elkhorn, WI)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkULINE- Customer Service Representative
- Burlington, WI (14 miles from Elkhorn, WI)
- 30+ days ago
- Burlington, WI (14 miles from Elkhorn, WI)
- 30+ days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Demographic Data for Elkhorn, WI
Moving to Elkhorn, WI? Find some basic demographic data about Elkhorn, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elkhorn, WI
Highest Education Level
Customer Services in Elkhorn, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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