Customer Service Jobs in East Troy, WI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual
- Rochester, WI (9 miles from East Troy, WI)
- 1 day ago
- Rochester, WI (9 miles from East Troy, WI)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Big Bend, WI (11 miles from East Troy, WI)
- 1 day ago
- Big Bend, WI (11 miles from East Troy, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waukesha, WI (18 miles from East Troy, WI)
- 1 day ago
- Waukesha, WI (18 miles from East Troy, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- New Berlin, WI (22 miles from East Troy, WI)
- 8 days ago
- New Berlin, WI (22 miles from East Troy, WI)
- 8 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Waterford, WI (9 miles from East Troy, WI)
- 22 days ago
- Waterford, WI (9 miles from East Troy, WI)
- 22 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- New Berlin, WI (22 miles from East Troy, WI)
- 23 days ago
- New Berlin, WI (22 miles from East Troy, WI)
- 23 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative (Call-Center)- Waukegan, IL
- Lake Geneva, WI (15 miles from East Troy, WI)
- 28 days ago
- Lake Geneva, WI (15 miles from East Troy, WI)
- 28 days ago
As the company founded by utility operators, it is our goal to remain the industrys top technical and customer service leader. + **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation: + **Schedule...
Customer Service Representative
- Franklin, WI (20 miles from East Troy, WI)
- 30+ days ago
- Franklin, WI (20 miles from East Troy, WI)
- 30+ days ago
JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....
Customer Service Representative
- Brookfield, WI (23 miles from East Troy, WI)
- 30+ days ago
- Brookfield, WI (23 miles from East Troy, WI)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Personal Lines Customer Service
- Waukesha, WI (18 miles from East Troy, WI)
- 30+ days ago
- Waukesha, WI (18 miles from East Troy, WI)
- 30+ days ago
JOB REQUIREMENTS: Interact with customers to provide information in response to inquiries about policies, and to handle and resolve customer needs. Process Applications: Reviewing insurance...
Customer Service Representative - Patient Registration
- Franklin, WI (20 miles from East Troy, WI)
- 60+ days ago
- Franklin, WI (20 miles from East Troy, WI)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Dispatch & Customer Service Representative
- Franklin, WI (20 miles from East Troy, WI)
- 90+ days ago
- Franklin, WI (20 miles from East Troy, WI)
- 90+ days ago
Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
Demographic Data for East Troy, WI
Moving to East Troy, WI? Find some basic demographic data about East Troy, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in East Troy, WI
Highest Education Level
Customer Services in East Troy, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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