Customer Service Jobs in East Troy, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative - Bilingual

  • Rochester, WI (9 miles from East Troy, WI)
  • 1 day ago
  • Rochester, WI (9 miles from East Troy, WI)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Big Bend, WI (11 miles from East Troy, WI)
  • 1 day ago
  • Big Bend, WI (11 miles from East Troy, WI)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Waukesha, WI (18 miles from East Troy, WI)
  • 1 day ago
  • Waukesha, WI (18 miles from East Troy, WI)
  • 1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • New Berlin, WI (22 miles from East Troy, WI)
  • 8 days ago
  • New Berlin, WI (22 miles from East Troy, WI)
  • 8 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Waterford, WI (9 miles from East Troy, WI)
  • 22 days ago
  • Waterford, WI (9 miles from East Troy, WI)
  • 22 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • New Berlin, WI (22 miles from East Troy, WI)
  • 23 days ago
  • New Berlin, WI (22 miles from East Troy, WI)
  • 23 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative (Call-Center)- Waukegan, IL

  • Lake Geneva, WI (15 miles from East Troy, WI)
  • 28 days ago
  • Lake Geneva, WI (15 miles from East Troy, WI)
  • 28 days ago

As the company founded by utility operators, it is our goal to remain the industrys top technical and customer service leader. + **Location:** 3781 Bur Wood Dr, Waukegan, IL 6008cation: + **Schedule...

Customer Service Representative

  • Franklin, WI (20 miles from East Troy, WI)
  • 30+ days ago
  • Franklin, WI (20 miles from East Troy, WI)
  • 30+ days ago

JOB REQUIREMENTS: Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....

Customer Service Representative

  • Brookfield, WI (23 miles from East Troy, WI)
  • 30+ days ago
  • Brookfield, WI (23 miles from East Troy, WI)
  • 30+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Personal Lines Customer Service

  • Waukesha, WI (18 miles from East Troy, WI)
  • 30+ days ago
  • Waukesha, WI (18 miles from East Troy, WI)
  • 30+ days ago

JOB REQUIREMENTS: Interact with customers to provide information in response to inquiries about policies, and to handle and resolve customer needs. Process Applications: Reviewing insurance...

Customer Service Representative - Patient Registration

  • Franklin, WI (20 miles from East Troy, WI)
  • 60+ days ago
  • Franklin, WI (20 miles from East Troy, WI)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Dispatch & Customer Service Representative

  • Franklin, WI (20 miles from East Troy, WI)
  • 90+ days ago
  • Franklin, WI (20 miles from East Troy, WI)
  • 90+ days ago

Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...

Demographic Data for East Troy, WI

Moving to East Troy, WI? Find some basic demographic data about East Troy, WI below.


Local
National
10,024
221
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in East Troy, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in East Troy, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Troy, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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