Customer Service Jobs in Colgate, WI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Medicaid Customer Service Representative

  • Brookfield, WI (12 miles from Colgate, WI)
  • 1 day ago
  • Brookfield, WI (12 miles from Colgate, WI)
  • 1 day ago

Additional Skills & Qualifications + Minimum Related Years of Experience (per minimum education) Required: + Experience working in a customer service focused industry strongly desired. + Experience...

Customer Service Representative

  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 1 day ago
  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 1 day ago

Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group....

Customer Service Representative

  • Milwaukee, WI (20 miles from Colgate, WI)
  • 4 days ago
  • Milwaukee, WI (20 miles from Colgate, WI)
  • 4 days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....

Customer Service Representative - Menomonee Falls

  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 4 days ago
  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 4 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative III

  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 5 days ago
  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 5 days ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Retail Customer Service Associate

  • Waukesha, WI (12 miles from Colgate, WI)
  • 6 days ago
  • Waukesha, WI (12 miles from Colgate, WI)
  • 6 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 N Springdale Rd, Waukesha, WI...

Customer Service Representative

  • Big Bend, WI (22 miles from Colgate, WI)
  • 10 days ago
  • Big Bend, WI (22 miles from Colgate, WI)
  • 10 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Waukesha, WI (12 miles from Colgate, WI)
  • 10 days ago
  • Waukesha, WI (12 miles from Colgate, WI)
  • 10 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Patient Registration

  • Mequon, WI (15 miles from Colgate, WI)
  • 10 days ago
  • Mequon, WI (15 miles from Colgate, WI)
  • 10 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Srvc Representative

  • Germantown, WI (6 miles from Colgate, WI)
  • 11 days ago
  • Germantown, WI (6 miles from Colgate, WI)
  • 11 days ago

Associates or Bachelors Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...

Customer Service Representative

  • Milwaukee, WI (20 miles from Colgate, WI)
  • 15 days ago
  • Milwaukee, WI (20 miles from Colgate, WI)
  • 15 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative - Patient Registration II

  • Mequon, WI (15 miles from Colgate, WI)
  • 15 days ago
  • Mequon, WI (15 miles from Colgate, WI)
  • 15 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 15 days ago
  • Menomonee Falls, WI (7 miles from Colgate, WI)
  • 15 days ago

Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Service Representative - Patient Registration

  • Wauwatosa, WI (16 miles from Colgate, WI)
  • 27 days ago
  • Wauwatosa, WI (16 miles from Colgate, WI)
  • 27 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Healthcare Customer Service Representative - Starts 7/07

  • Milwaukee, WI (20 miles from Colgate, WI)
  • 29 days ago
  • Milwaukee, WI (20 miles from Colgate, WI)
  • 29 days ago

Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...

Remote Work

Demographic Data for Colgate, WI

Moving to Colgate, WI? Find some basic demographic data about Colgate, WI below.


Local
National
5,496
76
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Salary for Customer Service Jobs in Colgate, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Colgate, WI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colgate, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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