Customer Service Jobs in South Charleston, WV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 1 hour ago
- Charleston, WV (2 miles from South Charleston, WV)
- 1 hour ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Cardmember Services
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
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Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 13 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 13 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Medical Equipment Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 27 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 27 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- South Charleston, WV
- 30+ days ago
- South Charleston, WV
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Mountaineer Blvd, South Charleston...
Demographic Data for South Charleston, WV
Moving to South Charleston, WV? Find some basic demographic data about South Charleston, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in South Charleston, WV
Highest Education Level
Customer Services in South Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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